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Cloud and Network Support Manager

2 weeks ago

Pasig, National Capital Region, Philippines Cyod Full time

Job Description

We are seeking a highly experienced Sr. Network Engineer to join our team at Cyod.

Your Key Responsibilities

  • Be accountable for the development and maintenance of technical platforms and systems.
  • Use SNOW to manage tickets and improve support services.
  • Implement ITIL processes to standardize and improve support services.
  • Monitor system performance and implement performance tuning.

Your Ideal Background

To be successful in this role, you will need:

  • 5-7 years of experience in network support.
  • Proficiency with various technologies, including Cisco routers and switches, firewalls, and wireless systems.
  • Familiarity with ITIL processes and SNOW.
  • Strong analytical and troubleshooting skills.
  • Ability to multitask and manage time effectively.

About Our Company Culture

Cyod values its employees and provides a supportive and inclusive work environment.