Customer Service Ambassador
2 weeks ago
Job Title: Concierge/Front Desk Officer
Location: Imus Cavite and Dasmarinas Cavite
Job Type: Full-time
Job Description: We are seeking a highly skilled and courteous Concierge/Front Desk Officer to join our team at Tahj/Nsdmm Management. As a Concierge/Front Desk Officer, you will be the first point of contact for our guests and clients, providing exceptional customer service and ensuring a smooth and enjoyable experience.
Responsibilities:
- Provide exceptional customer service to guests and clients
- Manage front desk operations, including check-in, check-out, and guest services
- Respond to guest inquiries and resolve any issues in a timely and professional manner
- Coordinate with other departments to ensure seamless service delivery
- Meet and greet guests, providing a warm and welcoming experience
- Ensure a safe and secure environment for guests and staff
Requirements:
- 4 years Bachelor's/College Degree Holder in Hospitality/Hotel Management/Tourism Management
- Fresh graduates are welcome to apply
- Previous experience as a receptionist/concierge/front desk or in a customer service role is a plus
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize
- Proficient in office software and phone systems
What We Offer:
- Starting Salary: 12,000 - 14,000
- Opportunity to work with a dynamic and growing company
- Chance to develop your skills and knowledge in customer service and hospitality
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