Customer Service Ambassador

2 weeks ago


ImusDasma, Philippines TahjNsdmm Management Full time

Job Title: Concierge/Front Desk Officer

Location: Imus Cavite and Dasmarinas Cavite

Job Type: Full-time

Job Description: We are seeking a highly skilled and courteous Concierge/Front Desk Officer to join our team at Tahj/Nsdmm Management. As a Concierge/Front Desk Officer, you will be the first point of contact for our guests and clients, providing exceptional customer service and ensuring a smooth and enjoyable experience.

Responsibilities:

  • Provide exceptional customer service to guests and clients
  • Manage front desk operations, including check-in, check-out, and guest services
  • Respond to guest inquiries and resolve any issues in a timely and professional manner
  • Coordinate with other departments to ensure seamless service delivery
  • Meet and greet guests, providing a warm and welcoming experience
  • Ensure a safe and secure environment for guests and staff

Requirements:

  • 4 years Bachelor's/College Degree Holder in Hospitality/Hotel Management/Tourism Management
  • Fresh graduates are welcome to apply
  • Previous experience as a receptionist/concierge/front desk or in a customer service role is a plus
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize
  • Proficient in office software and phone systems

What We Offer:

  • Starting Salary: 12,000 - 14,000
  • Opportunity to work with a dynamic and growing company
  • Chance to develop your skills and knowledge in customer service and hospitality


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