Food Delivery and Customer Service Expert

6 days ago


Imus, Calabarzon, Philippines Gratitude Philippines Full time

We are looking for a highly skilled Food Delivery and Customer Service Expert to join our team at Gratitude Philippines. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers and ensuring that their experience with our food delivery services is seamless and enjoyable.

The ideal candidate will have 1 year of Call Center Experience or Starters/Adapters who completed 2 years in College, above-average communication skills, and the ability to work onsite in Imus. They will also possess a strong understanding of food delivery operations and be able to effectively communicate with customers, restaurants, and other stakeholders.

In this role, you will be working on various aspects of our food delivery business, including:

Job Responsibilities
  • Providing exceptional customer service via phone, email, and chat
  • Resolving customer complaints and concerns in a timely and professional manner
  • Collaborating with restaurants and other stakeholders to ensure seamless order fulfillment
  • Maintaining accurate records and reports related to customer interactions and order status

We offer a competitive salary of P22-24k per month, making this an excellent opportunity for those looking to advance their careers in customer service and food delivery. If you are a motivated and results-driven individual with a passion for delivering exceptional customer experiences, we encourage you to apply.

Salary: P22-24k per month


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