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Phone Support Agent

1 week ago

Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time

The Phone Support Agent role at TASQ Staffing Solutions involves providing exceptional phone support to our clients from our Taguig office. We are looking for skilled and enthusiastic individuals who can deliver outstanding customer experiences.

Job Description

In this role, you will be responsible for handling phone calls from customers, responding to their queries, and resolving their issues in a timely and professional manner.

Responsibilities
  • To handle phone calls from customers and respond to their queries
  • To resolve customer issues in a timely and professional manner
  • To maintain accurate records of customer interactions

We require applicants to have at least a SHS degree and relevant experience in BPO. Adaptability to changing schedules is essential, and applicants must be willing to work on-site at BGC, Taguig City.

Requirements
  • SHS degree or equivalent
  • At least six months of BPO experience
  • Good communication and adaptability skills