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Healthcare BPO Customer Service Specialist

2 weeks ago

Manila Ortigas, Philippines GGIS Services Full time

Customer Service Representative Job Overview

We are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative (CSR). The ideal candidate will have at least 1 year of experience in a Healthcare BPO setting, with excellent communication skills and the ability to work onsite with no issues.

Job Summary:

The successful candidate will be responsible for providing exceptional customer service to clients across various industries, working closely with cross-functional teams to resolve customer complaints and concerns. We offer a dynamic and supportive work environment, where you can grow and develop your skills.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Work collaboratively with internal teams to ensure seamless customer experiences
  • Develop and maintain knowledge of products and services offered by our company
  • Meet or exceed performance metrics and targets set by management

Requirements:

  • At least 1 year of experience in a Healthcare BPO setting
  • Excellent communication and interpersonal skills
  • Able to work onsite with no issues
  • Amenable to working graveyard shifts

Benefits:

  • A competitive salary range of Php 25,000 - Php 28,000 per month
  • Opportunities for growth and professional development
  • A dynamic and supportive work environment

About Us:

Our company, GGIS Services, is a leading provider of business process outsourcing solutions. We pride ourselves on delivering exceptional customer service and building long-lasting relationships with our clients.