Customer Experience Associate

3 weeks ago


Mabalacat, Central Luzon, Philippines KMC Solutions Inc Full time
Customer Experience Associate

The Customer Experience Associate is a key member of our team at KMC Solutions Inc, responsible for providing exceptional service to our clients and ensuring a positive experience for all visitors to our office.

Key Responsibilities:
  • Front Desk Management: Provide support on the reception/front desk, answering calls and inquiries, welcoming visitors, and responding to tenant concerns.
  • General Services/Tenant Services: Serve as the point person for workplace issues, coordinate conference room reservations, and provide administrative support to members.
  • General Administration: Attend to ticket requests, assist with office tours, offer refreshments to clients, and troubleshoot IT concerns.
  • Facilities Management: Maintain office readiness, cleanliness, and maintenance, and conduct regular facilities walkthroughs to report issues and handle member needs.

We are looking for a highly organized and professional individual who can provide exceptional customer service and support to our team and clients. If you have a positive attitude, excellent communication skills, and a keen eye for detail, we encourage you to apply for this exciting opportunity.



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