Customer Service Representative
2 months ago
We are seeking a highly skilled Customer Experience Specialist to join our team at Valeros Business Company.
Key Responsibilities:
- Provide exceptional customer service and support via phone and other communication channels.
- Resolve customer complaints and issues in a timely and professional manner.
- Work collaboratively with internal teams to resolve customer issues and improve overall customer experience.
- Develop and maintain a strong understanding of our products and services to effectively communicate with customers.
- Meet or exceed performance metrics and targets.
Requirements:
- At least 6 months of experience in the Customer Experience industry.
- College graduate with a strong understanding of business principles and practices.
- Excellent English communication skills and ability to communicate effectively with customers.
- Excellent customer service, problem-solving, and multitasking skills.
- Superb computer skills and ability to learn new software and systems quickly.
- Ability to work a shifting schedule and adapt to changing priorities.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
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