Customer Service Representative

2 months ago


Mabalacat, Central Luzon, Philippines Valeros Business Company Full time
Job Description

We are seeking a highly skilled Customer Experience Specialist to join our team at Valeros Business Company.

Key Responsibilities:

  • Provide exceptional customer service and support via phone and other communication channels.
  • Resolve customer complaints and issues in a timely and professional manner.
  • Work collaboratively with internal teams to resolve customer issues and improve overall customer experience.
  • Develop and maintain a strong understanding of our products and services to effectively communicate with customers.
  • Meet or exceed performance metrics and targets.

Requirements:

  • At least 6 months of experience in the Customer Experience industry.
  • College graduate with a strong understanding of business principles and practices.
  • Excellent English communication skills and ability to communicate effectively with customers.
  • Excellent customer service, problem-solving, and multitasking skills.
  • Superb computer skills and ability to learn new software and systems quickly.
  • Ability to work a shifting schedule and adapt to changing priorities.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.


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