Senior Operations Manager

3 days ago


Pasig, National Capital Region, Philippines ADDFORCE Human Resource Solutions INC Full time
About Us

ADDFORCE Human Resource Solutions INC is a leading provider of innovative HR solutions.

We are committed to delivering exceptional services that meet the evolving needs of our clients.

Job Description

This role is responsible for providing strategic leadership and guidance to teams in a BPO setup.

The successful candidate will have a proven track record of successfully managing teams, with a strong focus on performance and productivity.

Key Responsibilities
  • Lead high-performing teams to achieve business objectives
  • Develop and implement strategies to improve team performance
  • Mentor and coach team members to enhance their skills and knowledge
Requirements

To be considered for this role, you must have:

  • A degree from a reputable college or university
  • At least 2 years of experience as a Team Lead in a BPO setup
  • Blended account experience (Voice and Non-Voice)
  • Sales background experience
  • Able to work onsite in Pasig and Taguig
  • Willingsness to work on a shifting schedule
What We Offer

We offer a competitive compensation package, opportunities for growth and development, and a dynamic work environment.



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