Terminal Services Representative

6 days ago


Pasig, National Capital Region, Philippines Tangentsolutionsinc Full time

**Job Description:**

Tangent Solutions, Inc. is hiring a skilled Terminal Services Representative to provide exceptional service and support to our customers.

The successful candidate will be responsible for assisting the Team Leader and Supervisor with terminal-related concerns received from accounts daily, preparing and processing service requests, and coordinating with the Technical Department and/or Service Fulfillment Division.

Responsibilities:

  • Assist the Team Leader and Supervisor with terminal-related concerns received from accounts daily.
  • Prepare and process service requests for any terminal-related concerns.
  • Coordinate service concerns and requirements with the Technical Department and/or Service Fulfillment Division.
  • Prepare all required billing documentation for the Finance Department.

Requirements:

  • A Bachelor's Degree in Business Administration, Marketing, or related field.
  • At least 2 years of work experience in sales executive and/or administrative functions.
  • Excellent verbal and written communication, and client coordination skills.
  • Keen on minute details, flexible, systematic, and results-oriented.
  • Computer literate in windows-based applications with the ability to learn customer service software applications.


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