BPO Customer Service Representative

3 weeks ago


Mandaluyong City, National Capital Region, Philippines Neks Job Philippines Full time
About the Role

We are seeking a highly skilled and customer-focused BPO Agent to join our team at Neks Job Philippines. As a BPO Agent, you will be responsible for providing exceptional customer service to our clients, resolving customer inquiries and requests in a timely and professional manner.

Key Responsibilities
  • Answering incoming calls from customers and responding to their inquiries and requests
  • Utilizing various client-based tools and applications for customer management and servicing
  • Providing cutting-edge service in a friendly, confident, and knowledgeable manner
  • Ensuring customer requests are handled in an appropriate and timely manner
Requirements
  • High School Graduate (old curriculum) or Senior High School Graduate (new curriculum)
  • 12 months BPO Customer Service experience or Relevant Collection or property management experience (NON-BPO)
  • Excellent Communication Skills
  • Ability to work on site
What We Offer
  • Competitive Salary Offer
  • Paid training from day one
  • A leadership team that hears your voice and values your contributions
  • A fun team environment where we work hard to build trust every single day


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