Customer Service Representative

3 weeks ago


Mandaluyong City, National Capital Region, Philippines Velasco Outsourcing Company Full time
Job Opportunities at Velasco Outsourcing Company

**Job Title:** Customer Service Representative

**Job Summary:** We are seeking a highly skilled and motivated Customer Service Representative to join our team. The ideal candidate will have excellent communication skills, a strong work ethic, and the ability to work in a fast-paced environment.

**Responsibilities:**

• Provide exceptional customer service to clients via phone, email, and chat

• Respond to customer inquiries and resolve issues in a timely and professional manner

• Work collaboratively with internal teams to resolve customer complaints and issues

• Meet or exceed performance metrics and targets

• Participate in ongoing training and development to improve customer service skills

**Requirements:**

• At least 6 months of BPO experience

• College graduates are welcome to apply

• Willing to work in a shifting schedule (US Account)

• Earn up to 28k salary offer

• Willing to start in October

• Amenable to work in Pasig or Mandaluyong

**Additional Benefits:**

• Performance or sales bonus

• HMO + 2 dependents (dependents upon regularization)

• Paid Training

• Paid Leave

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