Team Lead

4 days ago


Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time

Job Description

We are seeking an experienced Team Lead to join our team at TASQ Staffing Solutions. As a key member of our workforce management team, you will be responsible for planning and managing the staffing needs of our contact center.

  • Support the Team
    • Develop and implement optimal staffing plans using forecasts and other staffing assumptions to support contractual goals.
    • Assist in providing staffing requirements for all new and existing businesses, preparing short-term and long-term staffing projections.
  • Uphold Performance Metrics
    • Publish finalized staffing plans every week after discussions with stakeholders and taking into account business dynamics and customer requirements.
  • Take the Lead

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