Study Setup Specialist

1 week ago


Manila, National Capital Region, Philippines beBeeStudy Full time ₱300,000 - ₱450,000
Job Description

We are seeking a skilled Study Setup Specialist to join our team. The ideal candidate will have excellent communication and organizational skills, with the ability to work effectively in a fast-paced environment.

Main Responsibilities:

  • To ensure that all received studies are accepted, checked, and confirmed within the agreed lead time.
  • To book and manage orders in the system.
  • To upload all received studies into the system, ensuring all relevant shipment details are accurately captured.
  • To communicate special instructions for shipments to local service providers.
  • To follow up with local service providers to contact the site for collection requests and shipment instructions.
  • To record maintenance and reporting.
  • To manage the internal database for counter checking vs system.
  • To provide exceptional customer support by communicating effectively with clients and resolving problems or issues as they arise.
  • To escalate issues to the study setup manager.
Required Skills and Qualifications

The successful candidate will possess:

  • Excellent communication and interpersonal skills.
  • Strong organizational and time management skills.
  • Ability to work effectively in a fast-paced environment.
  • Proficiency in using software systems.
Benefits

We offer a competitive salary and benefits package, including:

  • A comprehensive training program.
  • Ongoing support and development opportunities.
  • A dynamic and supportive work environment.
Others

This is an exciting opportunity to join our team and contribute to our success. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply.



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