
Study Setup Specialist
1 week ago
We are seeking a skilled Study Setup Specialist to join our team. The ideal candidate will have excellent communication and organizational skills, with the ability to work effectively in a fast-paced environment.
Main Responsibilities:
- To ensure that all received studies are accepted, checked, and confirmed within the agreed lead time.
- To book and manage orders in the system.
- To upload all received studies into the system, ensuring all relevant shipment details are accurately captured.
- To communicate special instructions for shipments to local service providers.
- To follow up with local service providers to contact the site for collection requests and shipment instructions.
- To record maintenance and reporting.
- To manage the internal database for counter checking vs system.
- To provide exceptional customer support by communicating effectively with clients and resolving problems or issues as they arise.
- To escalate issues to the study setup manager.
The successful candidate will possess:
- Excellent communication and interpersonal skills.
- Strong organizational and time management skills.
- Ability to work effectively in a fast-paced environment.
- Proficiency in using software systems.
We offer a competitive salary and benefits package, including:
- A comprehensive training program.
- Ongoing support and development opportunities.
- A dynamic and supportive work environment.
This is an exciting opportunity to join our team and contribute to our success. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply.
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