Chief Transformation Officer
7 days ago
We are seeking a visionary leader to spearhead our transformation journey. The ideal candidate will possess extensive experience in process analysis and improvement, preferably within a legal or professional services environment.
Key Responsibilities- Spearhead continuous improvement initiatives across the firm to streamline workflows and remove inefficiencies.
- Collaborate with legal teams, intake specialists, client experience managers, and technology partners to develop scalable systems that drive business growth and client satisfaction.
- Design systems that enhance performance, reduce costs, and elevate every stage of the client journey using data-driven insights and human-centered design.
The successful candidate will have 10+ years of experience in process analysis and improvement. They will possess strong analytical and problem-solving skills, excellent communication and interpersonal skills, and familiarity with Lean, Six Sigma, or other process improvement methodologies.
What We Offer- A competitive salary package
- The opportunity to work remotely
- A supportive and collaborative team environment
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