Quality Assurance Team Lead
2 weeks ago
This mid-senior level position requires a skilled leader to oversee the development and implementation of Quality Assurance processes and procedures.
The successful candidate will have a deep understanding of quality tools and methodologies, including six sigma. They will also possess excellent leadership, decision-making, and analytical skills.
Key responsibilities include conducting and analyzing Training Needs Analysis (TNA) for the Quality Assurance team, providing quarterly/annual training plans to develop Quality Assurance skills, and coordinating with the Operations team to ensure all required KPIs are met.
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Quality Assurance Lead
5 days ago
Manila, National Capital Region, Philippines Eastwest Ageas Insurance Full timeWe are looking for a talented Quality Assurance Lead to lead our quality assurance efforts. The Quality Assurance Lead will play a key role in ensuring the quality of our products and services.The ideal candidate will have a strong understanding of quality assurance frameworks, business and technical quality assurance requirements, and experience in...
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Quality Assurance Team Lead
2 weeks ago
Manila, National Capital Region, Philippines IntouchCX Full timeIntouchCX Manila, National Capital Region, PhilippinesJoin or sign in to find your next jobJoin to apply for the Quality Assurance Team Lead role at IntouchCXAbout IntouchCXIntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and...
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Quality Assurance Team Lead
3 weeks ago
Manila, National Capital Region, Philippines Neksjob Corporation Full timeSalary Range: Php 25,500 – Php 35,000Employment Type: Full-TimeJob SummaryWe are looking for an experienced Quality Assurance (QA) Team Lead to manage and guide our QA team in monitoring, evaluating, and enhancing the quality of customer interactions across multiple channels, including phone, email, and live chat. This role ensures a consistent,...
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Quality Assurance Team Lead
3 weeks ago
Manila, National Capital Region, Philippines Neksjob Corporation Full timeWe are seeking an experienced Quality Assurance (QA) Team Lead to manage and guide our QA team in monitoring, evaluating, and enhancing the quality of customer interactions across multiple communication channels including telephone, email, and live chat. This role is crucial in ensuring a consistent and high-quality customer experience while maintaining...
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Quality Assurance Team Lead
3 weeks ago
Manila, National Capital Region, Philippines Neksjob Corporation Full timeWe are seeking an experienced Quality Assurance (QA) Team Lead to manage and guide our QA team in monitoring, evaluating, and enhancing the quality of customer interactions across multiple communication channels including telephone, email, and live chat. This role is crucial in ensuring a consistent and high-quality customer experience while maintaining...
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Quality Assurance Team Lead
2 weeks ago
Manila, National Capital Region, Philippines WNS Global Services, Inc. Full time**Job Summary:**We are seeking a highly skilled and experienced Quality Assurance Team Lead to join our team at WNS Global Services, Inc. The ideal candidate will have a proven track record of delivering high-quality services and leading teams to excellence.About the Role:The Senior Quality Manager will be responsible for driving performance to meet all...
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Quality Assurance Team Lead
3 weeks ago
Manila, National Capital Region, Philippines Neksjob Full timeWe are seeking an experienced Quality Assurance (QA) Team Lead to manage and guide our QA team in monitoring, evaluating, and enhancing the quality of customer interactions across multiple communication channels including telephone, email, and live chat. This role is crucial in ensuring a consistent and high-quality customer experience while maintaining...
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Quality Assurance Team Lead
3 weeks ago
Manila, National Capital Region, Philippines Neksjob Corporation Full timeWe are seeking an experienced Quality Assurance (QA) Team Lead to manage and guide our QA team in monitoring, evaluating, and enhancing the quality of customer interactions across multiple communication channels including telephone, email, and live chat. This role is crucial in ensuring a consistent and high-quality customer experience while maintaining...
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Quality Assurance Team Lead
3 weeks ago
Manila, National Capital Region, Philippines Neksjob Corporation Full timeWe are seeking an experienced Quality Assurance (QA) Team Lead to manage and guide our QA team in monitoring, evaluating, and enhancing the quality of customer interactions across multiple communication channels including telephone, email, and live chat. This role is crucial in ensuring a consistent and high-quality customer experience while maintaining...
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Quality Assurance Lead
2 weeks ago
Manila, National Capital Region, Philippines Vaeth Virtual Assistance Services Full timeAs a Quality Assurance Lead, you will play a critical role in ensuring the quality and integrity of our insurance lead transfer operations.You will be responsible for developing and enforcing quality assurance policies, guidelines, and feedback mechanisms to ensure that all agents are following the correct processes and adhering to scripts.Key...
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Quality Assurance Lead
2 hours ago
Manila, National Capital Region, Philippines SSG Full timeAbout the RoleAs a Quality Assurance Supervisor with SSG, you will lead and mentor a team of Quality Analysts to monitor and enhance customer interactions. Your key responsibilities include developing and implementing quality assurance strategies to improve performance metrics, conducting call audits, analyzing trends, and providing actionable insights for...
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Quality Assurance Team Lead
3 weeks ago
Manila, National Capital Region, Philippines Neksjob Full timeWe are seeking an experienced Quality Assurance (QA) Team Lead to manage and guide our QA team in monitoring, evaluating, and enhancing the quality of customer interactions across multiple communication channels including telephone, email, and live chat. This role is crucial in ensuring a consistent and high-quality customer experience while maintaining...
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Quality Assurance Team Lead
2 weeks ago
Manila, National Capital Region, Philippines Neksjob Full timeWe are seeking an experienced Quality Assurance (QA) Team Lead to manage and guide our QA team in monitoring, evaluating, and enhancing the quality of customer interactions across multiple communication channels including telephone, email, and live chat. This role is crucial in ensuring a consistent and high-quality customer experience while maintaining...
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Quality Assurance Lead
7 hours ago
Manila, National Capital Region, Philippines Power Mac Center Full timeAt Power Mac Center, we're looking for a Quality Assurance Manager to lead our QA team in ensuring the highest quality products and services.This is a full-time role that involves developing and implementing quality assurance protocols, conducting audits and inspections, and ensuring compliance with industry standards.The successful candidate will have...
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Quality Assurance Lead
1 week ago
Manila, National Capital Region, Philippines Seven Seven Global Services, Inc. Full timeWe are seeking an experienced Quality Assurance Lead to manage our automation teams and ensure that test environments meet business needs.The ideal candidate will have expertise in developing automation frameworks from scratch and automating web and mobile applications across multiple platforms.This role requires strong skills in continuous integration tools...
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Quality Assurance Lead
7 days ago
Manila, National Capital Region, Philippines CHINA CONSTRUCTION FRONT GEN. DEVT. CORP. Full time**Role Summary**We are seeking a skilled Senior Quality Manager to join our team at CHINA CONSTRUCTION FRONT GEN. DEVT. CORP.This is an exciting opportunity for a motivated professional to make a real impact on our construction projects.**Key Responsibilities:**Developing and implementing quality management systems to ensure project successLeading quality...
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Quality Assurance Team Lead
2 weeks ago
Manila, National Capital Region, Philippines Avaloq Full timeAvaloq Manila is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world.About UsWe realize that managing work life balance is a challenge we all face in our...
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BPO Quality Assurance Team Lead
7 days ago
Manila, National Capital Region, Philippines iOPEX Tech Full timeLearn and Inspire with iOPEX Technologies. Join us nowAvailable Roles:Quality Assurance ManagerQuality Assurance Team Lead/SupervisorQuality Assurance SpecialistTraining ManagerTraining Team Lead/SupervisorCommunications TrainerProcess TrainerSales TrainerPerformance Excellence Lead/PEX Assistant ManagerWe are hiring for passionate and talented Quality...
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Quality Assurance Lead
1 week ago
Manila, National Capital Region, Philippines Neksjob Philippines Full timeAbout Neksjob PhilippinesWe are a growing company seeking an experienced Quality Assurance (QA) Team Lead to manage and guide our QA team in monitoring, evaluating, and enhancing the quality of customer interactions across multiple communication channels.This role is crucial in ensuring a consistent and high-quality customer experience while maintaining...
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Automation Quality Assurance Lead
1 week ago
Manila, National Capital Region, Philippines Stagwell Full timeWe are seeking an experienced Automation Quality Assurance Lead to lead our quality assurance processes.The ideal candidate will have a proven track record of driving the quality assurance processes for software products, including developing and implementing advanced automated testing frameworks.Responsibilities:Develop comprehensive test plans and scripts...