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Technical System Engineer

1 week ago

Makati City, National Capital Region, Philippines Neksjob Philippines Full time

Job Summary

Neksjob Philippines is a leading technology company that delivers innovative solutions to businesses worldwide. We are seeking an experienced Application Support Engineer to join our team and help us achieve our goals.

About the Role

We are looking for an exceptional individual with a strong background in Android application development, troubleshooting, and performance optimization. You will be responsible for resolving software issues across multiple components of our critical business systems, working closely with cross-functional teams, and documenting support processes to aid in quick issue resolution.

Key Responsibilities

  • Troubleshooting & Issue Resolution: Identify root causes, implement effective solutions, and prevent future system disruptions.
  • Collaborative Support: Collaborate with cross-functional teams to identify and solve technical challenges, and work closely with end-users, providing technical support and guidance.
  • Documentation & Process Improvement: Document support processes, procedures, and troubleshooting guidelines, and continuously refine and improve support processes to enhance efficiency and effectiveness.
  • Independent Problem Solving & Expertise: Act independently and develop expertise in key application components and business processes, and share knowledge with team members and contribute actively to team discussions and collaborative problem-solving.

Requirements

To be successful in this role, you should have:

  • A minimum of 2 years of experience in Android Application Development.
  • Proven experience in application troubleshooting, support, and performance optimization.
  • Strong understanding of application development principles, software architecture, and troubleshooting practices.
  • Familiarity with Agile methodologies and DevOps practices.
  • Excellent problem-solving, debugging, and analytical skills.