Security Specialist

Join our team of highly skilled engineers to play a crucial role in securing and managing digital identities and access to critical resources.

As an Identity and Access Management (IAM) Engineer, you will be responsible for the operational health of our identity infrastructure. This is more than a support role; you will be a key technical expert who actively supports our security posture by integrating applications, resolving complex access issues, and driving efficiency in our day-to-day IAM processes.

You will handle advanced administration, integration, and support for our Microsoft Entra ID environment. This involves serving as an escalation point for complex identity and access issues, managing application integrations for Single Sign-On (SSO), and providing expert consultation on Azure IAM services. Your work will ensure that employees have secure and seamless access to the tools they need, streamlining workflows and removing access-related friction, directly impacting the company's security and productivity.

• Serve as the primary technical escalation point for all Level 2 queries related to Entra ID and other integrated IAM solutions.
• Integrate new enterprise applications for Single Sign-On (SSO) using SAML, OAuth 2.0, and OpenID Connect protocols.
• Troubleshoot, investigate, and resolve complex user access issues, including problems with Multi-Factor Authentication (MFA), SSO, and application access.
• Analyze Entra ID sign-in and audit logs to troubleshoot issues, investigate security events, and support operational reporting.
• Write and maintain clear technical documentation for SSO integrations, troubleshooting guides, and internal IAM processes.
• Implement solutions for ad-hoc identity and access requests from business stakeholders in alignment with security policies.
• Coordinate with the Level 1 support team on escalated user tickets and with the Level 3 engineering team for complex problem resolution and project handoffs.
• Participate in and provide evidence for regular user access reviews and support compliance and auditing requests.

• In-depth knowledge of Entra ID: A solid understanding of managing users, groups, enterprise applications, and administrative units.
• SSO and Federation Protocols: Strong technical skills in configuring and troubleshooting Single Sign-On using SAML, OAuth 2.0, and OpenID Connect.
• Proficiency with PowerShell and Graph API: Proven confidence in using PowerShell (AzureAD/Microsoft.Graph modules) and interacting with the Microsoft Graph API for reporting, and bulk operations.
• Expertise in Azure IAM Services: Deep knowledge of core services including Multi-Factor Authentication (MFA), Privileged Identity Management (PIM), and Entra ID Identity Protection, with a focus on administration and troubleshooting.
• Identity Lifecycle Management: Experience with processes and tools related to user onboarding, offboarding, and access reviews.
• Microsoft Certified: Azure fundamentals certification (AZ-900): This certification or equivalent experience is highly preferred.

At our organization, you'll join a collaborative culture that values innovation and leverages cutting-edge technology to transform customer experiences. With a focus on continuous learning opportunities and a customer-centric approach, you'll contribute to impactful projects that drive business success. Our comprehensive benefits and perks prioritize your well-being, fostering a positive work environment that upholds ethical standards and promotes diversity and inclusion.

We are committed to making a difference in the lives of our clients and their customers. Join us to shape the future of digital experiences and collaborate with a talented team of professionals who share your passion for delivering exceptional results.