Quality and Customer Service Lead

Overview:BEST CAREERS AND OPPORTUNITIES is committed to delivering exceptional customer service and excellence in technology solutions and products. As a Customer Service Excellence Lead, you will play a vital role in achieving this goal.Key Responsibilities:Develop and lead high-performing teams to achieve service delivery excellence;Maintain strong...

At BEST CAREERS AND OPPORTUNITIES, we are seeking a highly skilled Quality Assurance Lead to drive quality initiatives for our clients. As a key member of our team, you will be responsible for driving process excellence and ensuring that our services meet the highest standards.About the RoleThe ideal candidate will have a strong background in quality...

About the RoleThe Customer Service Team Leader is responsible for driving team performance and identifying opportunities for improvement. This includes coaching agents to achieve high-quality customer service standards and ensuring the team meets performance targets.- Lead and motivate direct reports to achieve business objectives.- Monitor and analyze team...

We are seeking a seasoned Contact Center Team Supervisor to lead our team of customer service representatives.The successful candidate will have a proven track record of success in contact center management, with experience in banking operations and customer service.Key responsibilities include:Managing a team of 20 representativesEnsuring compliance with...

LOCATION: QUEZON CITY AND CEBU, PHILIPPINESJOB TITLE: SERVICE DELIVERY LEADRole Purpose:The purpose of the role is to ensure excellent customer service delivery of all technology solutions and products to clients, through effective project management, service metrics tracking, budget management, issue resolution, optimal resource allocation, and maintenance...

In this role as Customer Service Team Lead, you will be responsible for overseeing and managing the day-to-day activities of the customer service team. This includes managing customer service operations, supervising customer service activities, and providing technical and non-technical customer support.Key Responsibilities:Manage customer service operations,...

Job DescriptionWe are seeking a highly skilled Customer Service Team Lead to join our team at CallTek. In this role, you will be responsible for overseeing the training and development of our support staff, ensuring they have the knowledge and skills necessary to provide exceptional customer service.You will lead a team of support staff, develop training...

LOCATION: QUEZON CITY AND CEBU, PHILIPPINESJOB TITLE: SERVICE DELIVERY LEADRole Purpose:The purpose of the role is to ensure excellent customer service delivery of all technology solutions and products to clients, through effective project management, service metrics tracking, budget management, issue resolution, optimal resource allocation, and maintenance...

LOCATION: CEBU PHILIPPINESJOB TITLE: QUALITY AND PROCESS EXCELLENCE LEADJob Role & Responsibility/Designation: Quality and Process Excellence LeadDelivery Process/ Function Name: QualityEducational Qualification: BE / B Tech/ MBA/ B.Stat from a Premier Institute.Skills ( Must Have)· Program management & change management.· Problem-solving...

LOCATION: CEBU PHILIPPINESJOB TITLE: QUALITY AND PROCESS EXCELLENCE LEADJob Role & Responsibility/Designation: Quality and Process Excellence LeadDelivery Process/ Function Name: QualityEducational Qualification: BE / B Tech/ MBA/ B.Stat from a Premier Institute.Skills ( Must Have)· Program management & change management.· Problem-solving...

BEST CAREERS AND OPPORTUNITIES is seeking an experienced Quality and Process Improvement Lead to lead our quality initiatives and process excellence efforts. The successful candidate will have a strong background in program management and change management, with excellent analytical and problem-solving skills.The role requires the ability to manage a team of...

LOCATION: CEBU PHILIPPINESJOB TITLE: QUALITY AND PROCESS EXCELLENCE LEADJob Role & Responsibility/Designation: Quality and Process Excellence LeadDelivery Process/ Function Name: QualityEducational Qualification: BE / B Tech/ MBA/ B.Stat from a Premier Institute.Skills ( Must Have)· Program management & change management.· Problem-solving...

**Job Description:**    As a Service Excellence Lead, you will play a key role in driving our service delivery excellence. Your primary responsibility will be to oversee and manage service delivery by meeting all contractual/SLA commitments.    Key Accountabilities:Oversee and manage service delivery by meeting all contractual/ SLA commitmentsDrive...

Leadership Opportunity:BEST CAREERS AND OPPORTUNITIES invites applications for a Leadership role in our Call Center. As a Customer Service Performance Leader, you will be responsible for driving excellence in our operations and achieving exceptional customer experiences.Key Responsibilities:Oversee the day-to-day operations of the Call Center, ensuring...

Are you a detail-oriented and customer-focused individual with a passion for delivering exceptional service? Do you thrive in a fast-paced environment and enjoy working with people from diverse backgrounds?We are seeking a Service Quality Specialist to join our team at Quess Philippines Corp. As a key member of our customer service team, you will be...

About the RoleWe are looking for a seasoned Customer Service Trainer Lead to lead our training initiatives and ensure that our staff has the necessary skills to provide exceptional customer experiences. As a key member of our team, you will design and deliver comprehensive training programs that address the evolving needs of our customers.Your expertise in...

Job OverviewWelcome to Trinity Workforce, where we strive to deliver exceptional customer experiences through innovative solutions and unparalleled service quality. As a Senior Customer Experience Manager, you will play a pivotal role in shaping our retail operations and driving business success.Your key objectives will include supervising and directing all...

Company OverviewNeksjob Corporation is a leading provider of customer service solutions, dedicated to delivering exceptional support experiences to businesses and end-consumers alike. As a key player in the industry, we are committed to fostering a culture of engagement and sales excellence.Job DescriptionThe Engagement Supervisor will be responsible for...

Job Overview:We are looking for a Customer Service and Sales Lead to join our team at Robinsons Appliances Corp.About the Position:The Customer Service and Sales Lead will be responsible for ensuring that our customers receive exceptional service and support at all times.Key Responsibilities:Providing excellent customer service through active listening,...

The Customer Quality Engineer will serve as the primary liaison between our internal manufacturing teams and customers, ensuring clear communication regarding quality standards, product issues, and resolutions. This role will focus on addressing customer concerns, coordinating with production teams to resolve quality issues, and ensuring the timely delivery...