Quality and Process Excellence Lead

2 weeks ago


Cebu City, Central Visayas, Philippines BEST CAREERS AND OPPORTUNITIES Full time
LOCATION: CEBU PHILIPPINES

JOB TITLE: QUALITY AND PROCESS EXCELLENCE LEAD

Job Role & Responsibility/Designation: Quality and Process Excellence Lead

Delivery Process/ Function Name: Quality

Educational Qualification: BE / B Tech/ MBA/ B.Stat from a Premier Institute.

Skills ( Must Have)

· Program management & change management.

· Problem-solving tools/ analytical skills.

· Excellent communication / interpersonal, facilitation skills.

· High energy level, confident, assertive and team player.

Experience ( Minimum)

· Consulting Experience.

· Minimum 2years as Quality & Process Excellence practitioner & total 5years of Experience.

· Experience of managing team of quality practitioners.

Strong functional knowledge of Six Sigma, Statistical tools, Quality& Process re-engineering

· Exposure toISO, CMMi or COPC will be added advantage.

· Consulting experience in Shared Services Set up/BPO space is desirable.

Job Description

· Responsible for driving quality initiatives for Wipro / Client Accounts.

· Working with dispersed cross functional teams on organizational process (re)-design or industry specific business processes.

· Leverage business optimization & innovation tools & application for process re-engineering.

· Benchmarking processes, Mgmt dashboard set up & building the best practices repository.

· Change planning and management for deployment of re-designed processes and best practices for large teams without reporting relationship.

· Facilitating workshops, remote groups and leading process diagnostic for articulation of process issues and solution formulation.

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