Documentation Professional

1 week ago


Makati City, National Capital Region, Philippines ASIA NAVIS INTERNATIONAL CORPORATION Full time
Key Responsibilities

The successful candidate will be responsible for creating and maintaining user manuals, system documentation, API documentation, and help guides for technical products and services. This involves working closely with internal teams to obtain an in-depth understanding of the product and the documentation requirements. As a Technical Writer, you will produce high-quality documentation that meets applicable standards and is appropriate for its intended audience. Your responsibilities will also include writing easy-to-understand user interface text, online help and developer guides, creating tutorials to help end-users use various applications, and collaborating with subject matter experts to gather information and ensure technical accuracy.

Additionally, you will edit and proofread documentation for clarity, grammar, style, and consistency. You will also develop and maintain internal & external knowledge bases, FAQs, and troubleshooting guides. Ensuring all documentation aligns with company standards, branding guidelines, and technical requirements is crucial for this role. The candidate will also work with the product and engineering teams to document new features and updates, and continuously improve documentation based on user feedback and industry best practices. Proficiency in using documentation management tools and version control systems (e.g., Git, Confluence) is essential.

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