Shift Manager for Operations and Customer Experience
8 hours ago
Job Title: Shift Manager for Operations and Customer Experience
About the Role:
We are seeking a highly motivated and organized Shift Manager to lead our restaurant operations team. The successful candidate will be responsible for ensuring seamless service delivery, managing staff performance, and maintaining high standards of quality and safety.
Key Responsibilities:
- Manage daily restaurant operations, including opening and closing procedures, inventory management, and supply chain coordination.
- Supervise a team of staff members, providing guidance, training, and coaching to ensure excellent customer service and efficient operational processes.
- Maintain accurate records of sales, inventory, and employee performance, using data analysis to inform decision-making and drive business growth.
- Collaborate with other departments, such as HR and Marketing, to implement strategic initiatives and enhance customer experience.
- Conduct regular audits to identify areas for improvement and implement corrective actions to maintain high standards of quality and safety.
Requirements:
- At least 2 years of experience in a restaurant management or leadership role.
- Degree in Hospitality Management, Business Administration, or related field.
- Excellent communication, interpersonal, and problem-solving skills.
- Able to work in a fast-paced environment and prioritize multiple tasks effectively.
What We Offer:
- A competitive salary range of $60,000 - $80,000 per year, depending on experience.
- A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
- Ongoing training and development opportunities to enhance your skills and knowledge.
Join Our Team:
As a Shift Manager at Antara Corporation, you will have the opportunity to work with a dynamic team of professionals who share your passion for delivering exceptional customer experiences. If you are a results-driven leader with a commitment to excellence, we encourage you to apply for this exciting role.
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