Customer Support Professional

8 hours ago

Bacoor, Calabarzon, Philippines beBeeCustomerSupport Full time ₱100,000 - ₱120,000
Job Description

We're seeking a skilled professional to support customer service initiatives for well-known clients. As a Remote Customer Service Agent, you'll be the first point of contact for customers, providing exceptional service and resolving issues efficiently.

To succeed in this role, you'll need strong communication skills, the ability to multitask, and a passion for delivering memorable customer experiences. A high-speed internet connection, quiet work environment, and strong proficiency in English are also essential requirements.

In return, you'll enjoy competitive compensation and benefits packages, as well as opportunities for growth and development in a dynamic industry.

Key Responsibilities:
  • Handle inbound and outbound calls professionally and efficiently.
  • Resolve customer issues on the first call through effective problem-solving.
  • Research and retrieve information across systems to support customer needs.
  • Accurately document interactions and process claims.
  • Guide customers through options to find the best solutions.
  • Follow scripts, policies, and procedures while using available resources.
  • Protect customer privacy and handle sensitive information appropriately.
  • Escalate complex issues to the appropriate team members.
  • Stay current with training, updates, and program knowledge.
  • Maintain consistent attendance and adhere to scheduling requirements.
Requirements:
  • Must be 18 years or older
  • High school diploma or equivalent
  • Prior call center experience
  • Work from home experience
  • Strong command of the English language
  • Typing speed of 20+ WPM
  • High speed internet connection
  • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Familiarity with Windows operating systems
  • Skilled in troubleshooting and follow-up
  • Able to multitask and self-manage effectively
  • Excellent interpersonal skills
Compensation and Benefits:

Our company offers a comprehensive compensation and benefits package designed to recognize your contributions and support your growth. Starting compensation is based on experience, and we provide a variety of benefits and incentives to support and reward our team members.

  • Dedicated Customer Support Professional

    13 hours ago

    Bacoor, Calabarzon, Philippines beBeeCustomerService Full time ₱20,000 - ₱30,000

    Job DescriptionWe are seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing staff, you will be responsible for providing exceptional service and support to our clients.Responsibilities include:Handling customer inquiries and resolving issues in a professional and courteous mannerProviding product...

  • Support Professional

    13 hours ago

    Bacoor, Calabarzon, Philippines beBeeSupport Full time $30,000 - $40,000

    Customer Support RoleThis is an exciting opportunity to join our team as a Customer Support Specialist. We are seeking an enthusiastic and driven individual who can provide exceptional customer support through email and chat.As the first point of contact for our users, you will play a vital role in ensuring a seamless, positive experience for our global user...

  • Customer Support Advocate

    8 hours ago

    Bacoor, Calabarzon, Philippines beBeeSupport Full time ₱15,000 - ₱25,000

    Customer Service ProfessionalWe are seeking a dedicated and empathetic individual to join our team as a Customer Service Professional. As a key member of our customer-facing team, you will be responsible for delivering exceptional support to our clients via email and chat.In this role, you will have the opportunity to develop a deep understanding of our...

  • Customer Support Specialist

    8 hours ago

    Bacoor, Calabarzon, Philippines beBeeCustomerSupport Full time $45,000 - $65,000

    Job RoleWe are seeking an exceptional Support Professional to provide top-notch customer experiences.About the PositionThe successful candidate will be responsible for delivering proactive and reactive support services via phone, email, and chat. Key responsibilities include troubleshooting technical issues, guiding customers towards solutions, and embodying...

  • Technical Support Professional

    13 hours ago

    Bacoor, Calabarzon, Philippines beBeeSupport Full time ₱7,200 - ₱8,400

    Job Title: Technical Support SpecialistWe are seeking a highly skilled and experienced technical support specialist to join our team. The ideal candidate will have expertise in troubleshooting, customer service, and product demonstrations.The technical support specialist will be responsible for handling inbound and outbound calls, providing technical...

  • Customer Support Specialist

    9 hours ago

    Bacoor, Calabarzon, Philippines beBeeCommunication Full time $30,000 - $50,000

    Job Title:We are seeking a detail-oriented and friendly individual who is experienced in delivering exceptional customer service. As a Customer Support Representative, you will be responsible for responding to customers via chat, email, or phone in a professional and courteous manner.You will handle inquiries related to product information, order tracking,...

  • Technical Support Professional

    13 hours ago

    Bacoor, Calabarzon, Philippines beBeeSupport Full time ₱600,000 - ₱1,000,000

    About the RoleWe are seeking a highly skilled Technical Support Professional to join our team. In this role, you will provide technical assistance and troubleshooting support for clients across various industries.As a Technical Support Professional, you will be responsible for responding to technical inquiries, resolving issues related to hardware, software,...

  • Customer Support Experience Expert

    13 hours ago

    Bacoor, Calabarzon, Philippines beBeeSupport Full time $120,000 - $150,000

    Customer Support ProfessionalWe are seeking a seasoned customer support professional to join our team. As a key member of our operations, you will play a vital role in delivering exceptional customer experiences.Your primary responsibility will be to lead and manage the customer service function, ensuring high-quality support experiences for our clients and...

  • Customer Support Specialist

    8 hours ago

    Bacoor, Calabarzon, Philippines beBeeCustomerService Full time $18,000 - $26,000

    Job Title:Customer Support SpecialistAbout the Role:Deliver exceptional customer service via phone, email, and live chat.Provide accurate support for English-speaking customers with technical issues and product-related inquiries.Assist with account activations, integrations, and troubleshooting.Foster a positive experience through prompt and professional...

  • IT Support Professional

    13 hours ago

    Bacoor, Calabarzon, Philippines beBeeTechnical Full time ₱2,500,000 - ₱4,000,000

    Job SummaryWe are seeking a skilled and customer-oriented IT professional to join our team. This is a hands-on technical support role with a strong focus on networking, cross-platform support, and SaaS administration.Key ResponsibilitiesDeliver advanced technical support to end-users via various communication channels.Troubleshoot and resolve complex...