Corporate Travel Specialist

7 days ago


Antipolo City, Calabarzon, Philippines Metacom Full time

Job Overview

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We are seeking a highly organized and customer-focused Travel Services Representative to join our team at Metacom. In this role, you will be responsible for arranging travel for business and vacation customers, ensuring seamless and stress-free experiences.

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Key Responsibilities

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  • Determine customers' needs and preferences to plan and arrange tour packages, excursions, and day trips.\
  • Arrange travel for business and vacation customers, considering schedules and costs.\
  • Communicate with clients to remind them of their upcoming reservations or inform them of any changes.\
  • Maintain accurate records of customer interactions and travel arrangements.\
  • Stay up-to-date with industry developments and trends to continually improve services.\
  • Contribute to a positive and collaborative team environment.\
  • Support the growth and success of Metacom's travel services.\
    • \

Skills and Qualifications

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To succeed in this role, you will need:

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  • A high school diploma or equivalent.\
  • Excellent communication and interpersonal skills.\
  • Strong organizational and time management skills.\
  • Able to work in a fast-paced environment.\
  • Familiarity with travel industry software and systems.\
  • Ability to build strong relationships with customers and colleagues.\
  • High level of accuracy and attention to detail.\
  • Proficient in Microsoft Office and Google Suite.\
  • Passionate about delivering exceptional customer service.\
  • Flexibility to work varied shifts, including weekends and holidays.\
  • Commitment to ongoing learning and professional development.\
  • Able to work independently and as part of a team.\
  • Customer-focused and results-driven.\
  • Proactive and solutions-oriented.\


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