Operations Team Lead

1 day ago

Davao City, Davao, Philippines beBeeLeadership Full time ₱600,000 - ₱1,200,000
Operations Manager

The successful candidate will lead a team of customer service representatives in achieving operational excellence. This includes managing product knowledge, profitability, quality, and effectiveness for the team.

  • Foster a performance-driven culture that encourages high employee satisfaction and attendance.
  • Develop competencies of team members and ensure behaviors are in alignment with organizational goals.
  • Promote teamwork and cooperation among team members and colleagues.
  • Lead by example and take full responsibility for team results.
Key Responsibilities:
  • Meet production targets for different clients/projects.
  • Review and evaluate performance reports to identify areas for improvement.
  • Set up individual targets for each team member and skill level.
  • Follow up on production targets for the team, team members, and skill level.
  • Take full responsibility for team results and set priorities to maximize time management.
Benefits:
  • Day 1 HMO coverage for employees and their families.
  • Meal and transportation allowance to support work-life balance.
  • Rice subsidy and clothing allowance to enhance employee well-being.
  • 24/7 teleconsultation services for employee health and wellness.
  • In-house and online pharmacy services for convenient access to medical supplies.
  • Scholarship program for employee education and development.
  • Retirement fund for long-term financial security.
  • Loyalty incentives for employee recognition and reward.
  • Accidental and life insurance for employee protection.
  • Free shuttle service for easy commute.
Requirements:
  • University degree or equivalent higher qualification.
  • Proven experience in operations management.
  • Strong analytical and problem-solving skills.
  • Effective communication and leadership abilities.
  • Ability to manage multiple projects and prioritize tasks efficiently.
Keywords: Leadership

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