Banking and Finance Representative

3 days ago


Quezon City, National Capital Region, Philippines J-K Network Services Full time

About Us


J-K Network Services is a renowned multinational banking and financial services company with a strong presence in the Philippines. For over 30 years, we have been committed to providing exceptional services to our customers, earning us a top spot in Asia.



Our Job Opportunity


We are currently seeking highly skilled Customer Service Representatives to join our team. As a Customer Service Representative, you will play a crucial role in ensuring first call resolution for customers contacting us through our voice channel. You will also introduce and promote digital banking solutions to meet customer needs.



Key Responsibilities



  • Ensure first call resolution for customers
  • Introduce and promote digital banking solutions
  • Manage customer feedback and inquiries effectively
  • Oversee all aspects of clients' accounts, providing banking services and advising investment opportunities


Requirements


To be eligible for this position, you must have at least 2 years of experience as a Customer Service Specialist and be amenable to attend face-to-face interviews and on-site training. Experience working in a BPO company is an advantage.



What We Offer


We offer a competitive salary of Php 37,000 and a hybrid work set-up after training. Our benefits package includes personal banking products and services, investment opportunities, and more.



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