Field Operations Specialist

4 weeks ago


Taguig, National Capital Region, Philippines Eteam Workforce Private Corporation Full time
Job Title: Field Operations Specialist

Join Eteam Workforce Private Corporation as a Field Operations Specialist and take on a challenging role that requires strong customer service skills and technical expertise.

Job Summary

We are seeking a highly motivated and organized individual to support the Cloud Migration Simulation lab. As a Field Operations Specialist, you will be responsible for managing the lab's operations, ensuring smooth delivery of services, and providing exceptional customer support.

Key Responsibilities
  • Manage high-volume and demanding tasks with ease and proficiency
  • Deliver data cleanup, URL validation, and final grading of partners' simulation
  • Submit reports on overall and individual performance
  • Answer tickets submitted by Company Partners
Requirements
  • Customer service background with experience in managing LMS
  • Expertise in Microsoft Excel and Google Sheets
  • Able to shift from one function to another with relative ease and proficiency
  • Familiarity and experience using Service Desk tools
What We Offer

We offer a competitive salary of Php35,000 - Php50,000 and a dynamic work environment that values innovation and teamwork.

As a Field Operations Specialist, you will have the opportunity to work with a talented team and contribute to the success of Eteam Workforce Private Corporation.



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