Technical Support Specialist
1 week ago
We are seeking a highly skilled and motivated Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.
Key Responsibilities:- Monitor alerts via Slack and email and respond in a timely manner.
- Manage queries via email and chat regarding IT issues and questions.
- Communicate progress in a timely manner to all relevant parties.
- Gather and record all relevant issue details to submit for second level support when needed.
- Document technical efforts and create KB articles when new information is learned.
- Bachelor's degree in Computer Science or related field.
- Strong knowledge of Linux environments, working in the terminal, and a basic understanding of Windows, servers, and general networking skills.
- Excellent verbal and written communication skills.
- Ability to work in a fast-paced environment.
-
Technical Support Specialist
10 hours ago
Angeles City, Central Luzon, Philippines TalentPop App Full timeKey ResponsibilitiesThe Technical Support Specialist will assist customers in resolving technical issues, provide product information, and ensure a positive experience.Responsibilities include troubleshooting issues effectively, identifying customer needs, and recommending solutions.
-
Technical Support Specialist
6 days ago
Angeles City, Central Luzon, Philippines HYPER FUTURE E-COMMERCE Full timeJob DescriptionWe are seeking an IT Support Specialist to join our team at HYPER FUTURE E-COMMERCE. The ideal candidate will have a bachelor's degree in a related field and possess a strong understanding of computer systems, network troubleshooting, and various operating systems.Responsibilities:Hardware Maintenance: Maintain and service hardware and IT...
-
IT Support Specialist
4 weeks ago
Angeles City, Central Luzon, Philippines HYPER FUTURE E-COMMERCE Full timeIT support specialists must have bachelor's degree in a related field. Entry-level IT support specialists should have a good understanding of computer systems, network troubleshooting, and various operating systems. Should also be able to communicate effectively with users and internet suppliers to resolve issues. (Preferably came from PLDT/Converge)IT...
-
Senior Technical Support Specialist
1 day ago
Angeles City, Central Luzon, Philippines Ideagen Full timeAbout IdeagenIdeagen is a leading provider of software solutions that enable organizations to achieve their goals. Our software is used by millions of people around the world, helping them keep safe and secure.We have offices in various locations, including America, Australia, Malaysia, and India, with a diverse team of professionals working on exciting...
-
IT Support Specialist
6 days ago
Angeles City, Central Luzon, Philippines HYPER FUTURE E-COMMERCE Full timeIT support specialists must have bachelor's degree in a related field. Entry-level IT support specialists should have a good understanding of computer systems, network troubleshooting, and various operating systems. Should also be able to communicate effectively with users and internet suppliers to resolve issues. (Preferably came from PLDT/Converge)IT...
-
IT Support Specialist
3 weeks ago
Angeles City, Central Luzon, Philippines Hyper Future Ecommerce (Pvt) Ltd. Full timeIT support specialists must have a bachelor's degree in a related field. Entry-level IT support specialists should have a good understanding of computer systems, network troubleshooting, and various operating systems. They should also be able to communicate effectively with users and internet suppliers to resolve issues. (Preferably came from...
-
Technical Support Lead
3 days ago
Angeles City, Central Luzon, Philippines Majorel Full timeAssistant Customer Service Manager - Search Engine AdvertisingOur company's comprehensive global footprint and deep domain expertise enable us to provide flexible solutions that meet the evolving needs of our customers. We have a unique culture of entrepreneurship that drives us to deliver total reliability and digital transformation in a constantly changing...
-
IT Support Specialist
3 days ago
Angeles City, Central Luzon, Philippines St. Catherine Realty Corporation Full timeJob Description:An IT Support Specialist at St. Catherine Realty Corporation will play a vital role in ensuring the seamless operation of our digital infrastructure. As a key member of our technology team, you will be responsible for providing top-notch technical assistance to our staff, installing and configuring hardware and software, and maintaining our...
-
Technical Support Specialist
1 week ago
Angeles City, Central Luzon, Philippines Australian Outsource Desk Inc. Full timeCompany OverviewWe are Australian Outsource Desk Inc., a leading provider of technical support services. Our team is dedicated to delivering exceptional customer experiences for technical products and services.
-
Technical Support Specialist
1 week ago
Angeles City, Central Luzon, Philippines Valeros Business Comp. Full timeWe are a leading business solutions provider, Valeros Business Comp., seeking highly skilled and motivated individuals to join our team as technical support representatives.About the RoleAs a technical support representative, you will be responsible for providing top-notch customer service and resolving technical issues in a timely manner. You will work...
-
Technical Support Specialist
2 weeks ago
Angeles City, Central Luzon, Philippines Sleek Full timeAbout SleekWe are a global technology company dedicated to empowering entrepreneurs with innovative online solutions. Our mission is to provide small business owners with peace of mind and the power to focus on growth.As we serve our thousands of customers, we gather valuable insights and recommendations to accelerate their success through smart...
-
Technical Support Specialist
1 day ago
Angeles City, Central Luzon, Philippines St. Catherine Realty Corporation Full time**Job Description for IT Infrastructure Analyst at St. Catherine Realty Corporation**As a highly skilled IT Infrastructure Analyst, you will play a crucial role in supporting the company's digital and networking processes.The successful candidate will have a strong understanding of IT principles and be able to troubleshoot hardware and software problems.You...
-
IT Support Specialist
2 weeks ago
Angeles City, Central Luzon, Philippines 周物癥 Full timeAt Thrive, we are seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing top-notch technical support to our clients.Job OverviewThe ideal candidate will have strong problem-solving skills, excellent communication skills, and the ability to work independently as well as collaboratively with...
-
Technical Support Specialist
1 week ago
Angeles City, Central Luzon, Philippines Australian Outsource Desk Inc. Full timeJob Description:Auditing and Troubleshooting Expert - Water Services**Overview of Responsibilities:**Handle inbound and outbound technical support calls, chats, and emails from customers. Diagnose and resolve technical issues related to water services, utilizing a deep understanding of company products, services, and troubleshooting procedures.**Key...
-
Technical Support Specialist
1 day ago
Angeles City, Central Luzon, Philippines Australian Outsource Desk Inc. Full timeAustralian Outsource Desk Inc. is seeking an experienced Water Services Advocate to join our team!Job Summary:We are looking for a skilled professional who can provide exceptional customer support by handling technical inquiries, diagnosing issues, and ensuring a seamless customer experience.Key Responsibilities:Provide top-notch customer support via phone,...
-
Technical Support Specialist
2 weeks ago
Angeles City, Central Luzon, Philippines Pan Asia Resources Philippines Inc Full timeJob DescriptionServing as the first point of contact for customers seeking technical assistance over the phone or email is a crucial aspect of this role.Performing remote troubleshooting through diagnostic techniques and pertinent questions allows you to determine the best solution based on the issue and details provided by customers.The ideal candidate will...
-
Technical Support
1 week ago
Angeles City, Central Luzon, Philippines Australian Outsource Desk Inc. Full timeTechnical Support Representative (TSR) – BPO ExperienceJob Description:We are looking for a Technical Support Representative (TSR) with BPO experience to provide exceptional customer support for technical products and services. The ideal candidate will have strong troubleshooting skills, excellent communication abilities, and a customer-centric...
-
Technical Specialist
6 days ago
Angeles City, Central Luzon, Philippines The VITO Group Full timeThe VITO Group is seeking a highly skilled Technical Specialist to join our team. As a Technical Specialist, you will be responsible for performing machine installation, setup, and troubleshooting. You will also assist in documenting machine troubles with detailed analysis and provide corrective and permanent corrective actions.We are looking for an...
-
Technical Support Specialist
3 days ago
Angeles City, Central Luzon, Philippines Seidotech Solutions Corp. Full timeAbout the RoleThis position involves providing technical support to customers in a 24X7 environment. You will work on a wide variety of technical issues and be part of a dynamic, collaborative team.Key ResponsibilitiesProvide first contact support via telephone, web portal, email, or chat to ensure timely and effective resolution of end-user issues.Follow-up...
-
Technical Support Assistant
1 week ago
Angeles City, Central Luzon, Philippines Razr Corp Full timeRazr Corp requires a highly skilled Technical Support Assistant to join our team.The ideal candidate will possess excellent technical skills, strong communication abilities, and experience in managing technical and/or digital marketing projects/websites.We require someone who can work independently, multitask effectively, and pay close attention to...