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Market Intelligence Analyst

2 weeks ago

Manila, National Capital Region, Philippines S&P Global, Inc. Full time
About the Position:

S&P Global Market Intelligence is looking for a highly skilled Market Intelligence Analyst to leverage data analytics and customer feedback to drive actionable insights that enhance customer experience and inform business strategies.

The role requires a strong background in utilizing Qualtrics for survey design, data analysis, and reporting, as well as experience working with AI for modeling data and utilizing machine learning models and new analytical methods.

You will analyze customer feedback and data using Qualtrics and other survey tools to identify trends, insights, and opportunities for improvement, and conduct regular presentations to management and teams on customer insights, trends, and strategic recommendations.

  • Support continuous improvement initiatives based on customer insights and feedback.
  • Enhance customer experiences through continuous improvement initiatives and processes.

The ideal candidate will have excellent analytical skills and experience with data visualization tools, with the ability to interpret data and make informed decisions.