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IT Infrastructure Associate

1 week ago

Manila, National Capital Region, Philippines ENGINEERINGUK Full time

Our dynamic and diverse IT Services team is looking for an experienced IT Infrastructure Associate to provide critical technical support to our employees. As an ITS Support Associate, you will be responsible for ensuring the smooth operation of our IT infrastructure, including hardware, software, and network systems.

You will work closely with our IT team to identify and resolve technical issues, develop effective solutions, and implement best practices to maintain high levels of service quality.

Responsibilities
  • Provide comprehensive technical support for IT infrastructure, including hardware, software, and network systems.
  • Collaborate with the IT team to develop and implement effective solutions to technical issues.
  • Document and track technical incidents, including resolution steps and outcomes.