Service Excellence Manager
7 days ago
About Nexus Recruitment Group: We specialize in recruiting top talent for the hospitality industry.
Job Description:
The Service Excellence Manager will be responsible for ensuring that our restaurant locations deliver exceptional customer experiences, driving revenue growth, and improving customer satisfaction.
Main Responsibilities:
- Customer Service: Ensure a high level of customer satisfaction across all locations.
- Maintenance of High Standards: Implement and monitor standard operating procedures (SOPs).
Key Skills:
- Leadership and team management.
- Excellent communication and interpersonal abilities.
Requirements:
- Proven experience as an Operations Manager in the restaurant industry.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
Benefits:
- Competitive salary and performance-based bonuses.
- Health, dental, and vision insurance.
- Paid time off and vacation.
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