Customer Experience Manager

6 days ago


Manila, National Capital Region, Philippines SafetyCulture Full time

SafetyCulture aims to empower front-line workers to drive operational excellence and take ownership of their safety and wellbeing.

We're seeking a Customer Experience Manager to join our team and help our customers achieve their goals with iAuditor, our flagship software.

About the Role:

This position involves providing exceptional customer experiences, resolving issues, and promoting product awareness.

Responsibilities:
  • Resolving customer complaints and issues.
  • Providing product information and demonstrations.
  • Collaborating with cross-functional teams to enhance customer experiences.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a dynamic environment.
  • Fresh graduates are welcome to apply.


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