Support Analyst

Job Overview:Trends Group, Inc. is looking for an Operations Support Analyst to join our team. As an Operations Support Analyst, you will play a key role in supporting the day-to-day operations of our business.Main Responsibilities:Provide support to the Shift Manager in managing the day-to-day operations of the team.Follow documented processes of...

We are seeking a highly skilled Transaction Support Analyst to join our team in the Philippines. As a key member of our team, you will be responsible for organizing and analyzing data, preparing financial reports, and providing insights to our clients.

About the RoleThis Enterprise Support Analyst position involves working with business users to translate technical specifications into actionable insights. You will develop new reporting solutions, communicate with technical and non-technical individuals, and assist with vendor management and compliance activities.

ResponsibilitiesThe Customer Support Analyst will provide first-line support for numbers-related customer and internal issues during regional working hours not covered by the central Numbers Team. This role requires troubleshooting, escalating, and resolving issues efficiently while ensuring clear and proactive communication with stakeholders. The successful...

Customer Support Analyst Salary: Up to 65,0006 months contract possible absorption base on performanceLocation: BGC, TaguigQualifications-Minimum of 2-3 years of relevant experience in customer support and/or financial services, crypto, technology.-Experience with different channels of support, including voice, email and messaging.-Phenomenal communication...

About the JobCITCO INTERNATIONAL SUPPORT SERVICES LIMITED-PHILIPPINE ROHQ is looking for an Application Security Analyst to join our team. The successful candidate will be responsible for analyzing and mitigating security risks associated with applications and networks.This role involves working closely with development and projects teams to ensure that...

Application Support Analyst page is loadedApplication Support AnalystApply locations: Makati CityTime Type: Full timePosted on: Posted YesterdayJob Requisition ID: R1087678Job Description:Key responsibilities:Delivers local and Global application services to the business within agreed SLAs.Contributes to the delivery and implementation of operational...

We require a Technical Support Analyst with excellent technical skills and a proactive approach to problem-solving. This role involves providing technical expertise to various software applications.Key Responsibilities:Knowledge of quality assurance processes.Reviewing business requirements to ensure testing quality.Creating comprehensive test plans and test...

The IT Support Analyst role at Wipro Technologies involves analyzing and resolving complex technical issues. As an IT Support Analyst, you will be responsible for identifying and resolving technical issues in a prompt and professional manner.Key ResponsibilitiesRespond to client inquiries via phone, email, and chatIdentify and resolve technical issues in a...

Join the fastest growing BPO company in the PhilippinesKey Responsibilities:Monitor agent status and inbound operations in real-time.Ensure optimal staffing levels and adherence to schedules.Facilitate real-time discussions with stakeholders to address operational issues.Generate and manage adherence reports (hourly, daily, weekly, monthly).Implement volume...

Key Performance Indicators (KPIs)As an Operational Excellence Specialist at Support Services Group, you will be responsible for tracking and analyzing key performance indicators (KPIs) to measure team performance and identify areas for improvement. Some of your KPIs may include:Adherence rates (percentage of scheduled hours worked)Average handle time...

We are looking for an enthusiastic and passionate End-User Support Analyst who has a financial and service delivery background with hands-on mentality. The role involves working closely with the Knowledge Centered Services colleagues to advise based on the data analyzed, which Frequently Asked Questions are to be transferred into knowledge articles.**Key...

At Elev8 Holdings, Inc., we are seeking a highly motivated and organized Financial Analyst Support to join our Accounting Department. As an exceptional multitasker with excellent communication and time management skills, you will play a vital role in assisting the team with data entry, processing, and recording transactions, updating the ledger, and...

Support That Goes Beyond the ScreenBe the go-to tech hero in a fast-paced, high-impact environment that powers the mortgage industry. Bring your IT expertise to life in a role that supports real-time business continuity. If you're passionate about tech, thrive under pressure, and love helping people solve problems, this is your moment.Job DescriptionAs...

We are seeking a highly skilled Technical Support Analyst to join our team at Microgenesis Business Systems. As a Technical Support Analyst, you will be responsible for providing expert technical support to our clients, troubleshooting complex issues, and developing innovative solutions.Your strong analytical skills and ability to think critically will...

**About the Role**We are seeking a highly motivated and detail-oriented Systems Support Analyst to join our Enterprise Compliance System team. As a key member of the team, you will work on various employee compliance management systems, analyzing, testing, and implementing incoming requests or projects.You will be responsible for troubleshooting, managing,...

Join to apply for the Software Support Analyst (Luzon) role at Archangel Technologies, Inc.ARCHANGEL TECHNOLOGIES, INC. is an I.T. consulting and services organization that provides versatile solutions to digitally enhance business operations and help in adapting change seamlessly and effectively to streamline processes for clients' businesses to achieve...

ARCHANGEL TECHNOLOGIES, INC. is an I.T. consulting and services organization that provides versatile solutions to digitally enhance business operations and help in adapting change seamlessly and effectively to streamline processes for clients' businesses to achieve more satisfied customers, attract investors, and earn more profit.A Software Support Analyst...

Job Description:FIS is seeking a highly skilled Senior Production Support Analyst to join our team. As a key member of our support team, you will be responsible for providing level 2 production support 24/7. Your expertise in Java and ETL applications hosted on AWS will be invaluable in ensuring the smooth operation of our systems.About the Role:We are...

Outsourced Quality Assured Services Inc. is seeking a highly motivated Support Analyst to join our remote support team. As a key member of our team, you will be responsible for providing technical support to customers via chat, ensuring seamless interactions with our platform.About the RoleThis is an exciting opportunity to join our team as a Support...