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Education Program Manager

1 week ago

Manila, National Capital Region, Philippines SafetyCulture Full time

SafetyCulture is a pioneering tech company that creates innovative solutions for organizations worldwide. Our flagship product, SC - Training, is a world-leading mobile microlearning LMS designed for today's digital habits.

We're committed to delivering exceptional customer experiences and pushing the boundaries of what's possible in the world of learning and development. As a result, we're seeking talented individuals like you to join our team and help us achieve our ambitious goals.

About the Opportunity

This role offers a unique opportunity to join a dynamic team and contribute to our mission to empower frontline workers worldwide. As a Learning Experience Specialist, you'll have the chance to:

  • Work closely with our Instructional Design and Customer Success teams to ensure seamless communication and meet customer deliverables.
  • Manage end-to-end content bundles and create engaging learning experiences for our customers.
  • Conduct calls with clients to discuss their training needs and walk them through our platform.
  • Collaborate with our Customer Success team to receive live briefs from clients and develop tailored training solutions.
  • Use our authoring tool to create training courses and micro-lessons for our customers.
  • Review materials and documents to structure and produce courses, as well as sourcing other relevant information and assets.

What We Look For

To succeed in this role, you'll need to possess:

  • Strong written and verbal communication skills.
  • An instructional mindset and ability to grasp learning objectives.
  • Customer focus and excellent interpersonal skills.
  • Efficient time management and project management skills.
  • A strong, goal-oriented work ethic and proactive approach to tasks.
  • Attention to detail and keen organizational skills.
  • A passion for teaching and education, with a desire to learn and grow.
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