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Finance Operations Manager

2 weeks ago

Manila, National Capital Region, Philippines Neksjob Full time

At Neksjob, we're looking for a talented Finance Operations Manager to join our team. In this role, you will be responsible for providing exceptional customer service and support to our business and end-consumer customers across multiple sub-families.

About the Role

This is a critical position that requires advanced knowledge and experience in finance and accounting. You will be working closely with our production and distribution departments to resolve customer issues and provide technical and non-technical support.

Responsibilities
  • Provide customer service and support via phone, online chat, or text
  • Analyze and resolve customer issues in an office environment
  • Act as liaison between customers, production, and distribution departments
  • Provide technical and non-technical customer support in a walk-in service center
Requirements

To be successful in this role, you will need:

  • 3-7 years of experience in Accounting/Finance field
  • Leadership experience