Call Center Department Head
1 week ago
We are seeking a highly motivated and experienced Call Center Department Head to join our team at Qualfon Corporation. As a key member of our leadership team, you will be responsible for driving the strategic direction of our call center.
Main Responsibilities- Develop and implement strategic plans to drive call center growth and profitability, oversee the daily operations of all Call Center Department functions.
- Collaborate with cross-functional teams to ensure alignment and effective execution of business plans.
- Foster a culture of quality and training within the call center, facilitating the development of Agents and Supervisors.
- Ensure adherence to company policies and procedures, implementing and checking if policies and processes are followed.
- Bachelor's Degree in Business or IT-related field (minimum 4 years) or equal experience.
- 5-7 years work experience in Call Center Operations, with 3-5 years in a Leadership or Supervisory capacity.
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Call Center International Openings
6 days ago
Cebu City, Central Visayas, Philippines Call Center International Full timeWe are excited to announce that Call Center International is now hiring for a Voice Agent position!This is an excellent opportunity for individuals who are passionate about delivering exceptional customer service and are looking for a challenging and rewarding career.ResponsibilitiesProvide timely and effective support to customers via phone or other...
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Call Center Associate
2 weeks ago
Cebu City, Central Visayas, Philippines Call Center International Full timeWe are seeking a highly motivated and organized individual to fill the role of Call Center Associate - Onsite Role at Call Center International.About the Job:This position is responsible for handling customer calls and providing excellent service to clients.Key Responsibilities:Answer customer calls and respond to their inquiriesProvide solutions to customer...
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Call Center Associate
14 hours ago
Cebu City, Central Visayas, Philippines Call Center International Full timeAre you a customer-focused professional looking for a challenging and rewarding role? We're seeking a skilled Call Center Associate to join our team and help us deliver exceptional customer experiences. As a key member of our support team, you'll be responsible for providing top-notch service through our virtual process.Qualifications and SkillsMinimum 6...
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Virtual Call Center Agent Needed
2 days ago
Cebu City, Central Visayas, Philippines Call Center International Full timeCustomer Support Agent NeededWe are looking for a skilled customer support agent to join our team at Call Center International.About the JobThis is an opportunity for individuals to gain valuable experience and develop their skills in a dynamic call center environment.ResponsibilitiesProvide exceptional customer service via virtual meansAssist customers with...
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Remote or Onsite Call Center Agent Opportunity
2 weeks ago
Cebu City, Central Visayas, Philippines Call Center International Full timeWe're looking for a skilled and efficient individual to fill the role of Remote or Onsite Call Center Agent Opportunity at Call Center International.About the Job:This position involves handling customer calls, responding to their inquiries, and providing solutions to their problems.Key Responsibilities:Handle customer calls and respond to their...
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Call Center Agent
3 weeks ago
Angeles City, Central Luzon, Philippines Call Center International Full timeCall Center Agent - Open For College GraduatesLocation: Clark Freeport and Special Economic ZoneWe are looking for enthusiastic individuals to join our team as Call Center Agents. This position is open to college graduates and those with no prior experience.Responsibilities:Answer incoming calls and assist customers with inquiries.Provide information about...
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Call Center
2 days ago
Angeles City, Central Luzon, Philippines Call Center International Full timeMassive Virtual ProcessOpen for Career ShiftersStart date on: April 21,No Final InterviewAccount: Customer Service Representative and telcoHigh school, Senior High school,Undergrad and College graduates are welcomeGood English Communication skillsOpen for newbiesLet's Kickstart your Career journeySeniority levelEntry levelEmployment typeFull-timeJob...
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Call Center Representative- Clark Pampanga
3 weeks ago
Angeles City, Central Luzon, Philippines Call Center International Full timeRole DescriptionThis is a full-time on-site role for a Call Center Representative at STACKph in Angeles. The Call Center Representative will be responsible for providing excellent customer service, ensuring customer satisfaction, demonstrating strong interpersonal skills, providing customer support, and showcasing computer literacy in their daily...
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Call Center Professional
7 days ago
Angeles City, Central Luzon, Philippines Call Center International Full timeRequirementsEducationA minimum of a high school diploma or equivalent is required.ExperienceAt least 12 months of call center experience is necessary for this role.SkillsetThe following skills are essential for success in this position:Strong communication and interpersonal skillsAbility to work in a fast-paced environmentProficiency in using computer...
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Virtual Call Center Agent
2 days ago
Angeles City, Central Luzon, Philippines Call Center International Full timeAre you looking for a challenging and rewarding role in the customer service industry? Call Center International is seeking highly motivated and results-driven individuals to join our team as Virtual Call Center Agents.About the JobThis role is ideal for those who are passionate about delivering exceptional customer experiences and possess a strong ability...
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Call Center Agent
3 weeks ago
Angeles City, Central Luzon, Philippines Call Center International Full timeMassive Virtual ProcessOpen for Career ShiftersStart date on: March 31No Final InterviewAccount: Customer Service Representative and telcoHigh school, Senior Highschool,Under grad and College graduates are welcomeGood English Communication skillsOpen for newbiesLet's Kickstart your Career journeySeniority levelEntry levelEmployment typeFull-timeJob...
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Call Center Manager
2 weeks ago
Cebu City, Central Visayas, Philippines CallTek Full timeStaff4Me is currently seeking an experienced and highly organized Call Center Manager to join our team. As the Call Center Manager, you will be responsible for overseeing the day-to-day operations of our call center, ensuring high-quality customer service delivery. You will lead a team of call center representatives, monitor and analyze call center metrics,...
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Call Center Manager
6 days ago
Cebu City, Central Visayas, Philippines Staff4Me Full timeStaff4Me is currently seeking an experienced and highly organized Call Center Manager to join our team. As the Call Center Manager, you will be responsible for overseeing the day-to-day operations of our call center, ensuring high-quality customer service delivery. You will lead a team of call center representatives, monitor and analyze call center metrics,...
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Call Center Supervisor
2 weeks ago
Cebu City, Central Visayas, Philippines Minacs Full timeAs a Call Center Supervisor, you will be responsible for the supervision of a team of call center agents. This role involves ensuring that the team meets performance metrics and provides excellent customer service.ResponsibilitiesSupervise a team of call center agents, providing coaching and guidance as needed.Monitor agent performance, identifying areas for...
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Call Center Director
21 hours ago
Cebu City, Central Visayas, Philippines CallTek Full timeJob DescriptionWe are seeking a highly skilled and experienced Operations Manager to lead our call center team at CallTek. The ideal candidate will have a proven track record of successfully managing and leading high-performing teams, with a strong focus on customer satisfaction.Key ResponsibilitiesManage a team of call center representatives and supervisors...
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Call Center Representative
2 days ago
Angeles City, Central Luzon, Philippines Call Center International Full timeAt Call Center International, we are committed to delivering exceptional customer experiences. As a Virtual Customer Service Agent, you will play a crucial role in helping our clients resolve their inquiries and concerns in a timely and professional manner.Job DescriptionWe are looking for highly motivated and detail-oriented individuals who possess...
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Call Center Operations Supervisor
1 week ago
Cebu City, Central Visayas, Philippines Qualfon Corporation Full timeOverviewAt Qualfon Corporation, we are committed to delivering exceptional customer experiences through our call center operations. We seek a highly skilled and experienced Call Center Operations Supervisor to lead our team in achieving this goal.Key ResponsibilitiesOversee the daily operations of all Call Center Department functions, ensuring seamless...
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Call Center Agent
6 days ago
Tarlac City, Central Luzon, Philippines Call Center International Full timeAbout UsAt Call Center International, we strive to provide exceptional customer service and support to our clients. Our team members are passionate about delivering outstanding results and exceeding expectations.Job DescriptionThis role involves interacting with clients via various communication channels to resolve their queries and concerns. The successful...
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Shift Manager
1 week ago
Cebu City, Central Visayas, Philippines Qualfon Corporation Full timeAbout the RoleWe are seeking a talented Shift Manager - Call Center to join our team at Qualfon Corporation. As a key member of our operations team, you will play a vital role in driving our call center's success.Main ResponsibilitiesSupervise daily operations of all Call Center Department functions, overseeing the implementation and evaluation of call...
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Experienced Customer Support Required
2 days ago
Cebu City, Central Visayas, Philippines Call Center International Full timeCall Center Agent OpportunityWe are seeking a qualified candidate to fill the role of call center agent at Call Center International.About the PositionThis is a chance for individuals to develop their skills and gain experience in a fast-paced call center environment.Key ResponsibilitiesProvide exceptional customer service via virtual meansAssist customers...