Customer Service Representative Opportunity with Neksjob

1 month ago


Bacolod City, Western Visayas, Philippines Neksjob Full time

At Neksjob, we are seeking a skilled Customer Service Representative to join our team. This role is ideal for individuals who possess excellent communication skills and are able to provide top-notch customer service.

We offer a competitive salary of $25,000 per year, which reflects the current market rate for this position in Negros Occidental.

About the Role

This is a full-time opportunity that involves responding to incoming calls from customers, addressing their queries and concerns, troubleshooting issues, and providing information about our products and services.

  • Key Responsibilities:
  • Respond to customer inquiries and resolve their problems efficiently
  • Provide accurate and timely information about our products and services
  • Troubleshoot technical issues and escalate complex problems as needed
  • Maintain a positive and professional demeanor during interactions with customers
Requirements

To be successful in this role, you must have:

  • Excellent Communication Skills: Ability to communicate effectively with customers via phone, email, or chat
  • Problem-Solving Skills: Capacity to analyze and resolve customer issues efficiently
  • Technical Skills: Proficiency in using technology to access customer information and resolve technical issues
  • Emotional Intelligence: Ability to remain calm and composed under pressure while interacting with difficult customers
Benefits

We offer a comprehensive benefits package, including:

  • Competitive Salary:$25,000 per year
  • Exciting Performance Bonuses & Account Specific Allowances:Awarded based on individual performance and company goals
  • Career Advancement Opportunities: Professional growth and development within the company
  • Comprehensive Healthcare Benefits:A range of health insurance options to suit your needs

We value diversity, equity, and inclusion in the workplace. If you are passionate about delivering exceptional customer service and have the skills and experience required for this role, please submit your application.



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