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Senior Business Development Specialist

2 weeks ago

Quezon City, National Capital Region, Philippines Global Payments Full time

Are you a highly skilled professional looking for a new challenge? Do you have experience in client-facing roles and/or the financial industry? We are seeking a talented Senior Business Development Specialist to join our team at Global Payments.

In this role, you will be responsible for developing long-term relationships with clients and ensuring understanding of the client business and product installations to identify service needs, plan service delivery, and drive use of proactive service and support mechanisms to reduce client downtime and support costs.

As a Senior Business Development Specialist, you will act as a single point of client contact to coordinate resolution of service incidents and escalation of technical issues. You will provide quality service and operational performance within the parameters of the client's projects and service delivery standards.

Key Responsibilities:
  • Develop Client Relationships:
  • Maintains long-term relationships with clients and understands client business and product installations to identify service needs, plan service delivery, and drive use of proactive service and support mechanisms to reduce client downtime and support costs.
  • Acts as a single point of client contact to coordinate resolution of service incidents and escalation of technical issues.