Customer Service Representative

1 month ago


Baguio City, Cordillera, Philippines Neksjob Full time
Neksjob Customer Support Agent Role

We are seeking a highly skilled and experienced Customer Support Agent to join our team at Neksjob. This role involves handling customer inquiries, providing product information, resolving complaints, and utilizing software to research and resolve issues.

Responsibilities:
  • Respond to customer calls and emails in a timely and professional manner.
  • Provide detailed product information to customers, addressing their queries and concerns.
  • Mange and resolve customer complaints efficiently, utilizing applicable software to identify and resolve issues.
Qualifications:
  • A good command of the English language is essential for this role.
  • College graduates, 2-year vocational course graduates, undergraduates with at least 60 units completed, and senior high school graduates with work experience are encouraged to apply.
  • A minimum of 6 months of continuous call center experience or equivalent work experience is required.
  • Availability to work on holidays, weekends, night shifts, and shifting schedules is necessary.
Compensation:

The estimated salary for this role is around $25,000 - $35,000 per annum, depending on qualifications and experience.

About Neksjob:

Neksjob is a dynamic and innovative company that values its employees and provides opportunities for growth and development. We offer a supportive work environment, competitive compensation, and benefits packages to ensure our employees feel valued and appreciated.



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