BPO Senior Operations Manager
1 month ago
We are seeking a highly skilled BPO Senior Operations Manager to join our team at Manpower Core Group Inc. This role is responsible for delivering high-quality client training programs and ensuring the smooth integration of agents into Operations.
Key Responsibilities- Develop and implement client training programs that meet the Company's training methodology and onboarding requirements.
- Facilitate training approach alignment and adherence to the Company's playbook requirements.
- Supervise new hires through training courses and A-Bay, ensuring their successful integration into Operations.
- Administer training surveys to measure and report on training effectiveness.
- Assess training needs and learning styles to optimize training programs.
- Minimum of 4-7 years of experience in call center operations and/or prior experience in customer service and training.
- BPO/call center experience is preferred.
As a BPO Senior Operations Manager at Manpower Core Group Inc., you will have the opportunity to work with a dynamic team and contribute to the success of our clients. We offer a competitive compensation package and a collaborative work environment.
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Senior Operations Manager
4 weeks ago
Manila, National Capital Region, Philippines Jobvet Philippines Full timeJob Requirements:- Bachelor's degree or higher in a relevant field.- Minimum 3-5 years of experience as a Senior Operations Manager in a BPO setup.- Proven expertise in Sales, Insurance, or Chat operations.- Willingness to work onsite in Alabang office.Work Setup:Onsite, AlabangWork Schedule:To be discussed (usually morning to mid shift)Benefits:-...
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Senior Operations Manager
4 weeks ago
Manila, National Capital Region, Philippines Jobvet Philippines Full timeJob Requirements: At least 2nd year college completed. At least 3-5 years solid experience as a Senior Operations Manager in a BPO setup. Extensive experience in Sales, Insurance, or Chat.Work Setup:Onsite, AlabangBenefits: HMO plus 1 dependent from day 1. 24/7 counseling with a partner Psychological company. Additional benefits to be discussed during the...
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Senior Operations Leader
4 weeks ago
Manila, National Capital Region, Philippines Jobvet Philippines Full timeJob Requirements:- At least 2nd year college degree completed.- Minimum 3-5 years of solid experience as a Senior Operations Manager in a BPO setup.- Extensive experience in Sales, Insurance, or Chat operations.- Willingness to work onsite in Alabang office.Work Setup:Onsite, AlabangWork Schedule:To be discussed (usually morning to mid shift)Benefits:- HMO...
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Senior Operations Manager
1 month ago
Manila, National Capital Region, Philippines TASQ Staffing Solutions Full timeKey ResponsibilitiesWe are seeking a highly skilled Team Manager to join our team at TASQ Staffing Solutions. The ideal candidate will have hands-on experience in managing tech sales operations and a strong background in team management.RequirementsAt least 1 year of Team Manager experiencePreferably from big BPO companiesGood tenureThe successful candidate...
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Senior Financial Operations Manager
2 days ago
Manila, National Capital Region, Philippines TASQ Staffing Solutions Full timeJob DescriptionTASQ Staffing Solutions is seeking a highly skilled Senior Financial Operations Manager to lead our financial operations team. This role will be responsible for overseeing the financial accounting system, monthly and annual financial close process, and ensuring timely and accurate reporting of financial performance.Duties and...
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Senior Operations Manager
4 weeks ago
Manila, National Capital Region, Philippines TASQ Staffing Solutions Full timeJob Title: Senior Operations ManagerAs the Senior Operations Manager, you will be responsible for overseeing all aspects of our contact center operations in Manila, Philippines. You will lead a large team of ~600 customer service representatives and support staff, ensuring operational excellence, efficiency, and a superior customer experience.Key...
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Director of Operational Excellence
2 weeks ago
Manila, National Capital Region, Philippines TASQ Staffing Solutions Full time**Role Overview**:The Director of Operational Excellence will oversee all business process operations, managing senior leaders and ensuring optimal performance across multiple client accounts.**Responsibilities:**Manage 2,000+ FTEs in a third-party BPO environment.Drive process improvements through automation.Thrive in fast-paced, start-up...
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Senior Data Operations Manager
3 days ago
Manila, National Capital Region, Philippines PST Full timeJob Title: Senior Data Operations ManagerAt PST, we are seeking a highly skilled and experienced Senior Data Operations Manager to lead our Data Processing team. This is an excellent opportunity for a motivated and results-driven professional to take on a challenging role and make a significant impact in the company.About the Role:As a Senior Data Operations...
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Senior Culinary Operations Manager
3 days ago
Manila, National Capital Region, Philippines Alpha Infinity Holding Corp. Full timeJob SummaryWe are seeking a highly skilled Senior Culinary Operations Manager to join our team at Alpha Infinity Holding Corp. As a key member of our kitchen operations, you will be responsible for leading our culinary team and ensuring the highest standards of food quality and presentation.
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Chief Operations Strategist
2 days ago
Manila, National Capital Region, Philippines TASQ Staffing Solutions Full timeAbout This RoleWe are seeking a seasoned leader to join our team as Chief Operations Strategist at TASQ Staffing Solutions.Job SummaryThis is an exceptional opportunity for a high-achieving professional with experience in managing large-scale BPO operations and driving process improvements.ResponsibilitiesOversight of all BPO operations in the Philippines,...
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Senior Operations Manager
4 weeks ago
Manila, National Capital Region, Philippines TASQ Staffing Solutions Full timeKey Responsibilities:Operational Leadership: Provide strategic direction and leadership to the contact center operations team to achieve business objectives and exceed performance metrics.Team Management: Manage and develop Operation Managers and supervisors, fostering a culture of high performance, continuous improvement, and employee engagement.Performance...
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Workforce Services Senior Manager
1 month ago
Manila, National Capital Region, Philippines Neksjob Full timeJob Title: Workforce Services Senior ManagerWe are seeking a highly experienced and dynamic Workforce Services Senior Manager to lead our team in delivering exceptional workforce solutions.Key Responsibilities:Manage the overall WFM account payables and QA cost structure and budget.Support the Command Center leads for sales and RFP responses, and assist with...
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Sales Operations Manager
1 week ago
Manila, National Capital Region, Philippines TASQ Staffing Solutions Full timeAt TASQ Staffing Solutions, we are seeking an experienced Sales Operations Manager to join our team.Job SummaryWe are looking for a highly skilled and motivated individual with hands-on experience in managing tech sales operations.The ideal candidate will have at least 1 year of Team Manager experience and preferably from big BPO companies. A good tenure is...
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Senior Financial Operations Manager
3 days ago
Manila, National Capital Region, Philippines EMA CAPITAL CORPORATION Full timeJob DescriptionWe are seeking a highly skilled and experienced Senior Financial Operations Manager to join our team at EMA Capital Corporation.About the RoleThe successful candidate will be responsible for managing and overseeing various financial operations, including general ledger accounting and account reconciliation.With a strong background in...
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Senior Operations Strategist
2 weeks ago
Manila, National Capital Region, Philippines IBC Ventures LTD Full time**IBV Operations Specialist Role**We are seeking an experienced Senior Operations Specialist to join our IBC Ventures LTD team. The ideal candidate will have a proven track record in operations management, sales pipeline management, and team leadership.Key Responsibilities:Operations Management: Oversee and optimize daily operations to ensure efficiency and...
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Senior Business Operations Manager
5 days ago
Manila, National Capital Region, Philippines Cubed Technologies Solutions Philippines Inc Full timeJob SummaryWe are seeking a highly skilled and experienced Senior Business Operations Manager to join our team at Cubed Technologies Solutions Philippines Inc. As a key member of our operations team, you will be responsible for overseeing the company's accounting processes and administrative tasks.ResponsibilitiesManage accounts receivable and accounts...
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Senior Financial Operations Manager
4 days ago
Manila, National Capital Region, Philippines CTI Full timeAbout the RoleWe are seeking an experienced Senior Financial Operations Manager to join our team at CTI.Key Responsibilities:Financial Planning and Analysis: Prepare accurate and timely financial reports, including monthly, quarterly, and annual financial statements. Analyze financial data to identify trends, variances, and opportunities for...
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Senior Manager of Finance Operations
3 days ago
Manila, National Capital Region, Philippines CSC Full timeAbout UsCSC is a leading organization in the finance industry, seeking an experienced and skilled professional to fill the role of Senior Manager of Finance Operations. We offer a dynamic work environment that fosters growth and development.Job SummaryWe are looking for a seasoned finance executive with extensive experience in managing financial operations....
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Senior Business Operations Manager
3 days ago
Manila, National Capital Region, Philippines MOVE Your Biz Full timeAbout MOVE Your BizWe are a dynamic company dedicated to helping businesses succeed. As a Senior Business Operations Manager, you will play a crucial role in streamlining our day-to-day operations and executing marketing campaigns.Compensation:$900 - $1100 per month + $50 AllowanceAbout the RoleAs a hands-on Project/Brand Manager, you will act as an...
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Senior Financial Operations Auditor
2 days ago
Manila, National Capital Region, Philippines Gratitude Philippines Full timeGratitude Philippines: Senior Financial Operations AuditorWe are seeking an experienced Senior Financial Operations Auditor to join our team in Eastwood or Bridgetowne offices.About the RoleThis is a challenging opportunity for a seasoned auditor with expertise in financial accounting and operations. The successful candidate will lead internal audits,...