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Technical Business Process Analyst
1 week ago
We are seeking an experienced IT Consultant to join our Central Key User team as a Senior IT Service Delivery Expert. The ideal candidate will have a strong background in IT service management, excellent problem-solving skills, and excellent communication and interpersonal skills.
Key Responsibilities- Design and implement B2B portals and solutions for worldwide Continental teams.
- Set up and administer OEM portals to ensure user access and security.
- Provide IT consultation, support, and service management.
- Ensure resource and system availability & support towards daily operational business.
The successful candidate will have a Bachelor's degree in a related information technology field, experience in collaborating with other parties, and flexibility to new ideas and ways of accomplishing tasks.
Requirements- Bachelor's degree in a related information technology field.
- Experience in collaborating with other parties.
- Flexible to new ideas and ways of accomplishing tasks.
- Strong problem-solving skills.
- Excellent communication and interpersonal skills.
Additionally, the candidate should have expertise in ITSM, ITIL, Lean Methodology, IT Strategy, Tool and service roadmap, and General IT knowledge. Experience with OEM Portal knowledge is highly valued.
About UsContinental is a leading supplier of technical elastomer products and a specialist in plastics technology. We develop and produce functional parts, components, and systems for various industries, including machine and plant engineering, mining, the automotive industry, and others.
