
Billing Specialist
1 week ago
This role involves managing the billing and collections process for assigned accounts in the revenue cycle.
Main Responsibilities:- Coordinate with various departments to post charges to resident accounts accurately.
- Review charges for completeness, consistency, and correctness before submitting them to payers.
- Prepare and issue accurate billing statements to the correct payer using electronic systems provided.
- Monitor submissions daily to address any denials or requests for additional information (ADRs).
- Follow up on unpaid claims/denials within company standard billing cycle timeframes; determine reasons for denial. Correct claims and re-bill when required.
- Document all communications and collection attempts, taking follow-up action in accordance with established policies and procedures.
- Provide necessary supporting documentation to payer upon request in a timely manner.
- Maintain A/R Aging levels for assigned accounts within company guidelines.
- Notify supervisors of difficult/problem accounts; residents unwilling or unable to pay balances.
- Process claim reclassification to private accounts upon approval from management.
- Process bad debts in a timely fashion when claims are determined to be uncollectable. Document all reasons for uncollectability and efforts in the process.
- Apply Third Party payments daily including checks, wire transfers, EFT payments, other bank deposits, cash, and credit card payments. Confirm completeness and accuracy of payment information to the residents' accounts.
- Establish good relationships with all third-party payers through professional communication.
- Efficiently conduct inquiries and analysis for resolution of discrepancies.
- Adhere to the highest practical standards of business operations.
- Participate in and maintain current status on all training and education required by the organization.
- Communicate effectively with all members of the staff and business partners.
- Provide feedback to others for continuous quality improvement of the entire organization.
- Openly accept feedback from others for the continuous quality improvement of the entire organization.
- Escalate issues when there is an appearance that business standards of quality are not present.
- Comply with all rules and regulations of the organization, including HIPAA and safety.
- Perform other duties as assigned.
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