Customer Service Representative

6 days ago


Cebu City, Central Visayas, Philippines Staff Outsourcing Solutions Full time
About the Role

We are seeking a highly motivated and results-driven Customer Service Representative to join our team at Staff Outsourcing Solutions. In this role, you will be responsible for handling customer inquiries, resolving issues, and providing excellent service to clients.

Job Summary

The ideal candidate will have a strong background in sales, communication skills, and problem-solving abilities. You will work closely with our clients to understand their needs and provide tailored solutions.

Responsibilities
  • Handle customer inquiries via phone, email, or chat
  • Resolve customer complaints and issues in a timely and professional manner
  • Provide excellent service to clients and ensure their satisfaction
  • Work closely with internal teams to resolve customer issues
  • Meet and exceed sales targets through effective communication and negotiation
Requirements
  • Excellent verbal and written communication skills
  • Strong problem-solving abilities and analytical thinking
  • Results-driven and goal-oriented
  • Ability to work in a fast-paced environment and meet deadlines
  • Bachelor's degree in Hospitality Management, Tourism, or equivalent
  • At least 1 year of experience in sales, customer service, or a related field
Benefits
  • Competitive salary: ₱45,000 - ₱55,000 per month
  • Monthly incentive rewards for meeting sales targets
  • Full-time employment with opportunities for career growth
  • Equipped with the latest technologies and training
  • Flexible working hours and work-life balance


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