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Experienced Digital Solutions Provider

1 week ago

Pasig, National Capital Region, Philippines August 99 Full time
Company Overview

August 99 is a leading provider of web solutions, dedicated to delivering exceptional experiences that meet our clients' unique needs. With a passion for innovation and creativity, we strive to push the boundaries of what's possible in web design and development.

Job Description

We're seeking an experienced digital solutions provider to join our team as a Senior Web Experience Manager. As a key member of our production team, you will be responsible for overseeing the entire web production process, from initial consultation to final launch. If you have a passion for creating stunning web experiences that exceed our clients' expectations, we'd love to hear from you

Key Responsibilities:
  • Design the Homepage, Inner Pages, and Custom Requests in collaboration with the client.
  • Come up with not just aesthetically pleasing designs, but also designs that are functional and user-friendly.
  • Keep up to date with current design trends – primarily in web design, but also in other fields as well.
  • Manage the website projects in production.
  • Assist in tracking web project issues and drive their resolution.
  • Create project status reports and deliver status updates to clients and managers.
  • Determine what our clients' goals are and provide expert advice on how clients can achieve these goals.
  • Is responsible for ensuring that our clients are provided the services that they need in order to achieve their business goals.
  • Provide support on internal and client projects.
  • Coordinate with our Los Angeles office by phone & email.
  • Anticipate errors in the projects prior to clients calling customer support or sales.
  • Successful launch of projects with little to no tweaks from Quality Assurance.
  • Be proactive in reviewing the websites for possible issues and revisions.
  • Establish smooth communication between clients and our development team, enabling different departments to work effectively and meet/surpass clients' expectations.
  • Able to accomplish a Minimum of 2 website launches per month.
  • Able to accomplish a minimum of 2 website design completions per month.
  • Is able to obtain at least 3 5-star reviews per month.
  • Is able to zero out non-contacts every end of the week.
  • Must undergo and pass Advanced IDX training.