IT Support and Solutions Provider

3 days ago


Pasig, National Capital Region, Philippines Neks Job Philippines Full time
Join Our Team of IT Support Experts

We are seeking a highly skilled Technical Support Specialist to join our team at Neks Job Philippines. As a key member of our IT support team, you will be responsible for delivering exceptional customer experiences.

Your Key Responsibilities

You will:

  • Provide technical support to our customers via various channels
  • Analyze and resolve customer issues using your technical expertise
  • Communicate effectively with customers and internal teams
  • Contribute to the development of knowledge base articles and other support resources
Requirements
  • 1+ year of experience in a technical support role
  • SHS graduate or 2nd-year college completion
  • Strong analytical and problem-solving skills
  • Ability to work in a team environment
Benefits
  • Competitive salary and benefits package
  • Ongoing training and development opportunities
  • Collaborative and dynamic work environment
  • Chance to make a real impact on customer success


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