Customer Service Ambassador
6 days ago
As a Customer Service Representative at Lexie Staffing, you will play a crucial role in providing exceptional customer experiences. This position is ideal for Senior High School graduates looking to start their careers in customer service without prior experience in business process outsourcing (BPO) environments.
This customer-facing role involves direct interaction with clients via phone, email, or in-person. Your primary responsibilities will include answering customer inquiries, resolving issues efficiently, and providing product information to ensure customer satisfaction. You will be working within a non-call center setting, such as a retail store or company front desk, which requires strong communication skills, problem-solving abilities, and a basic understanding of customer service principles.
- Key Responsibilities:
- Respond to customer inquiries via phone, email, or in-person.
- Resolve customer complaints and issues efficiently.
- Provide product information and offer solutions to meet customer needs.
- Maintain a high level of customer satisfaction through effective communication and problem-solving skills.
Requirements and Qualifications:
- Senior High School graduate with no prior BPO experience.
- Strong communication and interpersonal skills.
- Basic understanding of customer service principles and concepts.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Flexibility to work varying shifts and schedules.
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