Infrastructure Operations Expert

5 days ago


Pasig, National Capital Region, Philippines Optum Full time
Job Summary

Optum is seeking an experienced Infrastructure Operations Expert to manage our DNS systems and ensure the seamless operation of our network infrastructure. The successful candidate will have a strong background in DNS technologies and experience in managing complex network environments.

Main Responsibilities
  • Manage DNS systems, upgrade systems as required, and provide ongoing support activities.
  • Resolve complex DNS network problems and operate enterprise servers.
  • Perform DNS administration, including Linux, VMWare, and other OS admin and maintenance.
  • Install, configure, and maintain DNS network services, equipment, and devices.
  • Assist in providing support for network security.
  • Provide telephone, email, or remote access solutions to day-to-day DNS issues.
  • Support the DNS team in meeting key performance indicators and metrics.
  • ServiceNow Queue Management.
  • Ensure timely SLA process through which INC, CTASK, and CHG work is assigned and completed.
Requirements
  • Minimum 3 years of experience in networking, switching, and firewall environments.
  • Minimum 3 years of experience with DNS technologies.
  • Thorough knowledge of networking essentials.
  • Knowledge of modern LAN/WAN solutions, including IP networking - MPLS, QOS, SONET/SDH optical solutions, and serial communications.


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