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Guest Services Professional

2 weeks ago


Manila, National Capital Region, Philippines Shangri-La Group Full time
Overview

Shangri-La The Fort, Manila is a mixed-use business, residential, and retail tower that offers a unique blend of luxury and convenience. Our hotel features 576 hotel guestrooms, 97 hotel residences, and 96 exclusive Horizon Homes, catering to the needs of both business and leisure travellers.

Job Description

We are seeking a highly skilled Guest Service Center Agent to join our team. As a key member of our front desk operations, you will be responsible for providing exceptional support to guests, working closely with other departments to deliver best-fit solutions, and increasing guest loyalty through value-added services.

Requirements
  1. Preferably a college graduate with a degree in Hospitality or a related field.
  2. Preferably with 1 year experience in the hospitality industry.
  3. A passion for Customer Service.
  4. Creative and detail-minded.
  5. Fresh graduates who are looking to develop their career in hospitality are welcome to apply.