Head of Digital Transformation

6 days ago


Manila, National Capital Region, Philippines Nityo Infotech Full time

Job Title: IT Managing Director

Job Summary:

Nityo Infotech is looking for an experienced IT Managing Director to lead our client's operations in the Philippines. The successful candidate will have a strong strategic mindset, proven leadership in IT service delivery, and a passion for driving business growth.

Key Responsibilities:

  • Company Incorporation & Compliance – Ensure full compliance with local laws and regulations.
  • IT Service Delivery & Operations – Oversee IT service desks, ensuring SLA adherence and operational excellence.
  • Strategic Business Growth – Drive IT service expansion and offshoring strategies.
  • Leadership & Team Management – Mentor high-performing IT teams and optimize workforce efficiency.
  • Stakeholder & Executive Engagement – Maintain strong relationships with clients, partners, and executive leadership.
  • Financial & Risk Management – Monitor financial performance and mitigate operational risks.
  • Process Optimization & Digital Transformation – Implement automation and ITSM best practices.
  • Customer-Centric Approach – Ensure superior IT service management and high customer satisfaction.

Required Qualifications & Skills:

  • Experience: 10+ years in IT operations, with 5+ years in a director-level leadership role managing multi-regional teams.
  • Education: Bachelor's degree in IT, Computer Science, Business Administration, or related field (MBA preferred).
  • IT Service Management (ITSM): Expertise in ITIL, ServiceNow, Zendesk, Jira, and IT governance frameworks.
  • Executive Leadership & Strategy: Strong business acumen, decision-making, and crisis management skills.
  • Regulatory & Compliance Knowledge: Understanding of corporate governance, labor laws, and statutory compliance.
  • Project & Change Management: Proven ability to lead large-scale IT transformation initiatives.


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