Digital Transformation Manager

2 days ago


Manila, National Capital Region, Philippines Collabera Digital Full time

Collabera Digital seeks a seasoned IT professional to lead digital transformation projects in the healthcare sector. As an IT Service Transition Manager, you will be responsible for planning and executing seamless service transitions, ensuring minimal disruption to our clients.

The ideal candidate will have expertise in the ITIL framework, particularly in incident, service level, and change management. Vendor management skills are also essential in this role.

Key Responsibilities:

  • Develop and implement effective transition strategies
  • Apply ITIL best practices to ensure efficient service delivery
  • Collaborate with internal teams and vendors to achieve project goals
  • Monitor KPIs and SLAs, providing actionable insights
  • Facilitate training and knowledge transfer within the team

Qualifications:

  • Bachelor's degree in IT or related field
  • Strong ITIL knowledge (certification preferred)
  • Experience working in regulated environments, such as HIPAA
  • Familiarity with Agile/Scrum methodologies (PMP/CSM certification is a plus)
  • Excellent problem-solving, communication, and stakeholder management skills


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