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Business Operations Specialist

1 week ago

Makati City, National Capital Region, Philippines Metrobank Full time
Job Overview

This role is responsible for supporting the Bancassurance Program Managers in their daily operations.

Key Responsibilities:
  • Coordinate with the Bank's business units and its insurance partner to ensure smooth implementation of cross-selling activities, initiatives, programs, projects, and promotions.
  • Monitor customer complaints from filing to resolution, maintaining a master file thereof.
  • Facilitate review and approval of branch visitation requests from the insurance partner.
Qualifications:
  • Analytical Skills
  • Communication Skills
  • Detail Orientation
  • Database Management
  • Building Partnerships
  • Experience in Insurance